JS
Jan SVery poor communication and organization. No clear information about the exact pickup location or which harbor we would be taken to. The driver drove recklessly despite having plenty of time before departure. The boat was 1.5 hours late, with no updates, explanation, or apology. Overall, a disappointing experience.
از بالی به گیلی ایر, ون تاکسی +کشتی, Bali Magir Trans, ۱۱ اکتبر ۲۰۲۶
IA
Innes AWell
Looked after, good communication,
از بالی به گیلی ایر, ون Van + Fast Boat, Bali Triptop, ۶ اکتبر ۲۰۲۶
TL
Tzu LWe booked the Van+Ferry package from this highly-rated agency. The driver was pretty nice and helpful—he picked us up on time and drove efficiently. We left the hotel at 9:45 AM and arrived at the port around 11:50 AM. Getting our tickets at their office went smoothly, but things went downhill when we headed to the boarding area at 1:30 PM, as instructed.
The port was completely chaotic, and we ended up waiting until 2:00 PM. To make matters worse, the ferry was infested with small cockroaches crawling everywhere.
After 2 hours, we arrived at Gili T, only to be unexpectedly asked to transfer to a tiny boat to get to Gili Air. Throughout this whole process, we were given zero information about which boat to take or when the transfer would happen. I know some agencies operate this way, but they usually state it clearly in the package details—this one didn't mention it at all. We finally arrived at Gili Air at 4:50 PM, which was way past the scheduled 2:55 PM arrival time.
از بالی به گیلی ایر, ون تاکسی +کشتی, Bali Karang Tours (Bali Karang Tours), ۲ اکتبر ۲۰۲۶
AG
Andre GGood support by the company staff
از بالی به گیلی ایر, کشتی قایق تندرو, BlueWater Express, ۲ اکتبر ۲۰۲۶
AS
Anil SThe fastboat gives an excellent service. Clean boat and pretty comfortable. Gili Air was the second stop and there Will be a shuttle boat drop us off at the pier since the Ferry is very big. Great experience overall.
از بالی به گیلی ایر, کشتی Aluminium Fast Ferry, Semaya One, ۱ اکتبر ۲۰۲۶
MS
Miloš SScheduled pick up time was 10:00. The driver was already at 09:00 in our lobby and calling us to get out.
The van was without air condition and was full. Was really hard and hot ride.
از بالی به گیلی ایر, ون Van + Fast Boat, Bali Triptop, ۲۸ سپتامبر ۲۰۲۶
BP
Bernd PThe pick-up time was rescheduled to 0,5-1 hour earlier, so we had over 2 hours waiting time after arriving at the ferry port.
از بالی به گیلی ایر, ون Van + Fast Boat, Bali Triptop, ۲۸ سپتامبر ۲۰۲۶
AZ
Asif ZThe port is chaotic and got ripped off from people pretending to help me.
But the boat ride itself was great. Would suggest the screens onboard are used to show the route as we had no idea when our stop was coming up.
از بالی به گیلی ایر, کشتی Aluminium Fast Ferry, Semaya One, ۲۴ سپتامبر ۲۰۲۶
FD
Femke DGreat communication, and everything went well.
از بالی به گیلی ایر, ون Van + Fast Boat, Bali Triptop, ۲۱ سپتامبر ۲۰۲۶
IS
Isabella SSadly the Ferry Ride was very annoying. We arrived at the Office and waited to go to the Ferry. From there we very just constantly waiting to Go on the boat then the First one was Full so we again we had to wait for a second ferry. At this point we very already 1,5 Hours Late. We were on our way to Gili Air so when we arrived gili T everyone had to leave the Ferry with our luggage. They said we will wait for another boat to get us to gili air but the boat never came. 10 staff people were just standing around and no one would know what the other one is doing or when the boats are coming. Eventually they put us in a boat and drove as there, at this point we were already 3 hours late which took away our whole afternoon. Very unorganised and definitely not worth the money.
از بالی به گیلی ایر, کشتی Aluminium Fast Ferry, Wijaya Tramena, ۲۰ سپتامبر ۲۰۲۶
