Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), Feb 18, 2020
Bus was overcrowded, people with stinky feet slept next to our faces. Luggage was on the roof. Bus was 1 1/2h delayed and at the end of our journey the bus broke down
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), Nov 25, 2019
Водители ужасные. Все передние места резервируют для своих и туристов на них не пускают. У половины сидений в автобусе сломаны спинки. По дороге постоянно останавливаются, чтобы брать грузы. Везли даже мотоцикл и живых куриц. Для обеда остановились у дорогого кафе. Мы пошли в соседнее, там было намного дешевле. В итоге ехали 25 часов
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), Oct 22, 2019
The ride was okay, but it will be better if you get the bottom bed rather than the top bunk. Lots of stop getting locals, and cargos. Communication with the driver is hard. But it was a memorable 24 hours bus ride experience :)
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), Jul 7, 2019
One star for getting there. One star for staff being fine...in that they got us here. 12go tells you in the voucher (after you've booked) that certain days of the week have subpar busses. We had one of those. Would have been good info for 12go to share prebooking to earn the fee they charge. Left two hours late (standard in SE Asia) but that meant arriving in the dark at 8pm. Despite no assigned seats, westerners are directed to the worst seats and you have to accept it or argue back. Really only a good option if saving money. Skip 12go, they provide nothing, just book at the station.
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), May 18, 2019
The quality of the Sleeper Bus was good. Service was normal as staff are not able to communicate in English. However trip took longer than expected. We were informed to arrive 1hour before the departure time at 1730hrs but the bus only left the station at 1900hrs. Not sure why there was a delay but we were told to wait every time we asked.
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), Jul 5, 2018
The trip started badly when I got to the Hanoi Bus Station and counter 57, I kept trying to give my voucher in exchange for ticket as I was instructed to do. I was told nothing and kept getting sent to sit down. It got to 5 minutes until the bus (time written on my 12goAsia booking) was due to leave until someone told me it was due to leave an hour later and then I was asked to pay for my ticket, I had to repeat again and again I had already paid and argue with the person in charge before I got my ticket. I found my bus and it was ok, nothing special or terrible. Our bus journey took 30 hrs in total (i timed it out of curiousity), we had a few stops but the length of time was mostly due to the deliveries being loaded on the bus. We stopped very often in Vietnam to pick them up and a lot in Laos to drop them off. Overall not as bad as I had thought and i came well prepared with lots of films. Most of those of us travelling slept ok, at one point the bus turned on the radio for us all to hear quite late in on the 2nd night at a deafening volume which was not so great so i suggest earplugs. Expect very little and you cannot be disappointed.
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), May 27, 2018
The bus left one hour later, than originally planned, but they told me already at the counter.
Instead of having chosen a Saturday bus, it was definitely one of those that is "below my expectations". No electricity, no wifi, no toilets, no space for sitting, no space for the legs. Luckily in the beginning and towards the end the bus was not too crowded, so that you could actually make yourself comfortable. There were several stops on the way for food and toilet. Border passing took more than two hours. But in the end I arrived after 26.5 hours. As I was the only western tourist, it appeared to me, that all the other guests were really nice and even showed me where to eat and so on
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), May 16, 2018
Bus was delayed by 3 hours without explanation. The staff were very cold and rude to the western tourists not giving us information at any point. Leg room was poor and had no usb ports
flight Economy, Vietnam Airlines (เวียดนาม แิอร์ไลน์), Mar 29, 2018
Clean and spacious plane with friendly staff.
Bus VIP Sleeper 41, HTX Van Tai 277 (HTX Vận Tải 27-7), Jan 4, 2018
Very friendly operators! They'll help out if you have any kind of problem.