train #8 2nd Class AC seats only, Thai Railways (การรถไฟแห่งประเทศไทย), Jan 4, 2021
I booked train tickets with 12go and they where sent to Chiang Mai as requested. I got a notification from ems that the packages has arrived in Chiang Mai post office. So we went to the post office to pick it up but it wasn't there. I sent an email to 12go to ask where they sent the tickets to but I never received an answers. Would have been nice to get an answer to save me a lot of time finding the tickets.
train #10 1st Class Sleeper, Thai Railways (การรถไฟแห่งประเทศไทย), Jan 2, 2021
No dining car which was a surprise. Should have been notified of that in advance. Other than that comfortable, clean train and helpful porters
Bus VIP 31, Transport Co (บริษัท ขนส่ง จำกัด), Dec 25, 2020
train #10 1st Class Sleeper, Thai Railways (การรถไฟแห่งประเทศไทย), Dec 23, 2020
Good booking experience and easy pick-up. I recommend using this service
train #8 2nd Class AC seats only, Thai Railways (การรถไฟแห่งประเทศไทย), Dec 19, 2020
The Train departed on time, the trip was nice and the service friendly but we arrive at Bangkok one hour late. I supposed to arrive at 7:25 pm not at 8:20 pm. The Hotel were I supposed to collect my ticket didn't have my ticket, they sent somebody to the station to collect it. I have to wait around 15 minutes, thank god I was early at the station so that extra time didn't affect me. But was really annoy.
Bus Regular 55, Transport Co (บริษัท ขนส่ง จำกัด), Dec 8, 2020
Driver kept TV on at MAX volume for HOURS on some stupid Thai show! I had to go there and tell him to switch it off cause people want to sleep! Another thing was the fact that on the bus there wasnt USB ports but SOCKETS! Luckily i had a socket adaptor or I would have burned the damn bus with people inside!!!
Bus VIP, Bangkok Busline (บางกอกบัสไลน์), Nov 24, 2020
train #10 2nd Class Ladies Only, Thai Railways (การรถไฟแห่งประเทศไทย), Nov 17, 2020
Train didn’t have dining car - would be great if possible to know in advance :)
Bus Express, Transport Co (บริษัท ขนส่ง จำกัด), Nov 14, 2020
The trip was very comfortable and the time flew by very quickly
Bus Regular 55, Transport Co (บริษัท ขนส่ง จำกัด), Nov 4, 2020
I was 2 hours late
train #14 1st Class Sleeper, Thai Railways (การรถไฟแห่งประเทศไทย), Nov 3, 2020
We booked well in advance (8-9 weeks) for the sleeper train departing from Chiang Mai. I know that Thai Railways only release the tickets a month before the journey but i would expect that with 12Go's buying power, you should have been able to secure the tickets we requested. You failed to secure the tickets and then offered us tickets for the inferior 5.00pm departure. We didn't really have much choice and accepted this offer. We were also informed by e-mail that because we were catching the earlier train, we were due a 600Baht refund that would be paid in cash upon collection of the tickets. When we collected the tickets, the clerk knew nothing about the refund and did not give us our cash. For us, the issue was that we planned to use the 600Baht to buy snacks/drinks for the journey from the 7/11 opposite the station. Instead, I then had to find an ATM. Overall, considering the commission you charge, I do not feel we received value for money!
train #14 1st Class Sleeper, Thai Railways (การรถไฟแห่งประเทศไทย), Oct 28, 2020
Experience of train booking and travel average
It was old train and poorly maintained. No food service in train which one boards at 5 pm..no intimation of the same on tickets etxc
Bus VIP 20, Sombat Tour (บริษัท เทพสมบัติ จำกัด), Oct 18, 2020
It was not too bad. Not great either.
Bus VIP 27, Sombat Tour (บริษัท เทพสมบัติ จำกัด), Sep 6, 2020
no refund allowed for tourist even if the trip is affected by pandemic.
train #8 2nd Class AC seats only, Thai Railways (การรถไฟแห่งประเทศไทย), Sep 4, 2020
It was a good trip!
Bus Regular 55, Transport Co (บริษัท ขนส่ง จำกัด), Sep 3, 2020
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Sep 3, 2020
Great ride as always and on-time!
It would be nice if some people on the bus was not so noisy.
Bus VIP 31, Sombat Tour (บริษัท เทพสมบัติ จำกัด), Apr 16, 2020
Everything was very good: the vehicle, the seats, the crew, food and drinks, the stops on the road.
One thing was missing though: no WiFi on the bus - which would be of great benefit during a 10 hrs. tour. Comparison: in Cambodia, every "uggly" long distance bus does have WiFi - for free.
train #14 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 27, 2020
It was all good.
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 25, 2020
On time, clean train, helpful, friendly staff
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 24, 2020
The booking process, collection and train trip itself was wonderful. Our carriage had separate womens toilet which meant a great deal to us women.
Departed and arrived on time which was another welcome surprise. My bed was made up for me and I slept like a log. Highly recommend aircon sleeper carriage from Chiang Mai to Bangkok.
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 23, 2020
I was somewhat stressed because I booked my flight 5 hours after arrival of the train. And we were delayed by an hour. But overall the train, the comfort and personel were great!
train #8 2nd Class AC seats only, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 21, 2020
Scenery was nice travelling through mountain forests and rice fields.
Rather low speed/time consuming travel.
Train was old and dirty, e.g. seemed like the folding tables at the back of the seats never had been cleaned.
Food was nothing but mediocre.
train #10 1st Class Sleeper, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 20, 2020
We traveled with train nr 10 first class sleeper from chiang mai to bangkok. We probably had too high expectations, I was really scared because of the shaking and humping. Did not sleep at all and when we finally came to bangkok the train just stopped , we did not get any information and it took about 1 1/2 hour before we came to the station. The reason was that it had been an accident on the southern line. I was just so happy to get out . The sleeper itself was ok I guess and the toilet was clean.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Mar 20, 2020
The good: Bus was on time, seats reclined and had a footrest, a couple of very simple snacks were provided, as was a pillow each. Staff were warm and friendly. There was a stop at a place with nice toilets and the opportunity for people to buy food or snacks if desired. Smooth driving. Decent experience at the good value price-point.
The bad: Bus was actually at Arcade 3 instead of 2 (despite the ticket advice -- seemed like a very common error as the Bus Office for the company was located at Arcade 3 and the lady who redirected us clearly dealt with this often). Sitting in the top story and rear half of the bus near the back smelled like urine due to proximity to the bathroom, and whenever someone opened the compartment that led to it there was a pungent odour. Bathroom wasn't pleasant, but I wasn't expecting much. Thankfully my partner and I relocated to different seats and that was much more comfortable -- definitely sit far away from the toilet if the smell issue is common on other buses. Seats are designed for smaller Thai people, so if you're long legged then be aware of that. :)
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 20, 2020
train #10 1st Class Sleeper, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 20, 2020
The only issue I had on the night sleeper train was the aircon. Being on the top bunk it was so cold even though I was dressed from head to toe, being cold kept me awake but apart from that is was a great experience and the food we ordered was lovely. We paid 100tb each for a coffee which seemed rather excessive as it didnt really taste that great!
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 19, 2020
Ticket collection was easy, we upgraded both ways to 1st class amid the corona virus outbreak was worth every penny, train does get cold so take appropriate clothing, excellent service from 12go Asia and train staff, would definitely do it again.
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 18, 2020
This should be on your S/E Asia bucket list. The train chugging through Thailand as if from a Theroux novel. Value for the money is great, as it serves as both mode of transportation as well as hotel room (or bed to sleep in). Entertainment is out the window and the diverse crowd of international travelers you will meet. The box lunches I found to be quite good, honestly. Some have complained the price of 220B is excessive for what you can get at some street vendor in some alley. These boxes are convenient, delivered to your room and of high quality and health standards. What is that like$2? Did not like no alcohol allowed on the train although managed to smuggle some Scotch. The station in Chiang Mai was insufferably hot, no free wifi. There were some decent food choices outside the station ( great khao soi and coconut water). The stall in the station seemed to sell varieties of instant noodles, not gourmet. Some nice architecture. The train was comfortable and on time.It was a $200 B taxi (30 minute ride) to my mediocre hotel but that is a reasonable price. It was worth every baht but could use some modernization.
train #14 1st Class Sleeper, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 18, 2020
Can't get past the fact the first class sleeper was so filthy!
Bus VIP 31, Sombat Tour (บริษัท เทพสมบัติ จำกัด), Mar 12, 2020
The bus was good , very comfortable seats and the driving skills was good. My only complaint is that there was no announcement in English to explain that we had stopped for the meal at the restaurant. It took me a while to work out what was going on.
Bus VIP 24, Bangkok Busline (บางกอกบัสไลน์), Mar 8, 2020
For the foreigns just to let you know, you have a free meal when they stopped, but nobody tells you nothing, so you need to go inside the place and show your ticket and then they tell you where you can eat. If you want to eat in the middle of the night just go around and ask. The bus was a good one, comfortable with a big seats, they also give you bottle of a water, snacks and coffee in the morning. You also have a toilet on the bus and tc and charger for mobile. But we arrived half and hour before which is not bad but have in mind that you can't do a lot of things in the morning there. Also the guy on the bus spoke a but of english wich was nice too.
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 8, 2020
This is my second journey using Thai Railways overnight Second Class AC sleeper. The train car is clean and comfortable. However, it gets so cold on the train car so pack extra layers. Don't forget your eye mask as well as they don't shut off the lights on account of of safety and security.
flight Economy, Thai Airways, Mar 8, 2020
The trip was fine and on-time. They gave out snacks for the 1+ hour trip.
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Mar 6, 2020
The trip was nice but I suggest that they should have an English speaking guide.
flight Economy, Bangkok Air (บางกอกแอร์เวย์ส), Mar 5, 2020
Best flight in Thailand, very good service!
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 5, 2020
Nice train. Very clean. On time departure but a slightly late arrival. Our 3 year old daughter loved being on a train that turned into a bed! Would definitely do again.
train #14 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 4, 2020
The ride was good, train as expected. Although, the train was late for an hour and that caused us problems in reaching the next boarding point for our transfer to the islands in time, so I suggest to leave more than 2 hours for transfer in Bangkok if you are travelling further (also I think 12GoAsia shouldn’t recommend this connection as there is no enough time for transfer, as it looks the train is always late)
Other than that, whole trip was great!
Bus Express, Bangkok Busline (บางกอกบัสไลน์), Mar 4, 2020
Departed and arrived on time, seats were not comfortable for westerners, there was no free meal as advertised
train #10 2nd Class Sleeper AC, Thai Railways (การรถไฟแห่งประเทศไทย), Mar 3, 2020
Bus VIP, Lignite Tour PK (ลิกไนท์ทัวร์(ภาคเหนือ)), Mar 2, 2020
Bus arrived 2 hours early. And I got a nasty look and a no when I asked for a second blanket.