04 Sep 2026
no-return

Truly Hagiang

3.9
414 customer reviews
  • Schedule
  • Stations
  • Reviews

Truly Hagiang Schedule & Timetable

Hanoi - Ninh Binh
06:30, 07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30
Ninh Binh - Hanoi
07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30
Hanoi - Ha Giang
Daytrip Adventure
00:00, 20:00
Daytrip VIP
06:30, 07:00, 07:30, 09:30, 10:40
Daytrip VIP-Class
06:40, 07:00
Daytrip VIP Sleeper 41
10:00, 19:30
Ha Giang - Hanoi
Bus VIP-Class
07:00, 15:45, 16:00, 16:30
Bus VIP Sleeper 41
08:00, 16:30, 17:00, 17:30, 18:30, 19:00
Bus VIP
07:00, 16:00
Noi Bai Airport - Ha Giang
11:00
Quang Ninh - Hanoi
15:15, 17:15
Hanoi - Quang Ninh
06:15, 08:15

About Truly Hagiang

The two principal things which make travelling by van so attractive are a wide choice of destinations and affordable prices. Not all vans offer top comfort, enough legroom, or luggage space, but these two points compensate. Besides, it is always vans that launch new routes to emerging destinations paving the road to big bus operators if necessary or remaining the only means of transport to bring you there. Very often, vans offer faster service than big buses, more flexible timetable, and more readily adapt to travellers’ needs in the sense of schedule – if there is a temporary growth in demand due to long weekends or national holidays, vans add more vehicles to their daily fleet easier than other operators. Note though that sometimes vans operate from their own van stations or terminals or have a dedicated section in bigger bus terminals. Always check your van's departure and arrival point as it is not necessarily located at the main bus station.

Truly Hagiang is one of the operators to check if you are going to travel by van. They provide reliable van service and offer tickets with easy and secure online booking.

Truly Hagiang Popular Stations

Here is the list of the main terminals from where Truly Hagiang’s vans operate:

  • Central Circus
  • Ben Do Tam Coc
  • 57 Cua Dong Street
  • 37 Tran Binh Trong
  • Ben Thuyen Trang An Restaurant
  • Hanoi Airport
  • QT Motorbikes
  • Nguyen Hoang Station
  • My Dinh Bus Station
  • 7 Cua dong street

Truly Hagiang Top Destinations

Truly Hagiang Ticket Prices & Van Classes

Opposite to trains or bigger buses, vans rarely offer you a choice of ticket class. All the seats are the same – call it standard, VIP, or whatever. What can differ, though, is the type of the van itself. Some vans seat only 9-10 passengers. For travellers this means wider seats, more space, and a more comfortable trip. Vans which accommodate up to 15 passengers are also ok but be ready to sacrifice on space for your legs and elbows and very often – for your luggage, too. Sometimes it can be a good idea to buy two seats instead of one to ensure a more comfortable ride – yet it pays to check with the operator if they allow this on your route. Before you book your van ticket, read reviews on Truly Hagiang van service to see what to expect.

Travel by Van: Pros & Cons

Pros of VanTravel

  • Vans can be the only way to reach some of the most remote destinations, smaller towns or villages which are connected neither by big buses nor trains.
  • Vans can also take you to some islands connected with the mainland by large car ferries which do not take big buses but take vans on board, too.
  • Due to a smaller size compared to big buses, vans are more maneuverable on the road. It sometimes results in shorter travel time, especially if your destination is not far away.
  • While vans do have an official stop enroute, they can also get you off at a more convenient point – no need to go to the terminal, just ask your driver. Note that it is not always possible, but in many cases, they will cooperate. It can save you both time and money you would have otherwise spent getting off the terminal on foot or by taxi.

Cons of Van Travel

  • Vans accommodating more passengers may feel quite cramped. Expect limited space for your legs and elbows. Some vans limit the luggage for one ticket to one piece. If you have more bags, suitcases, or backpacks, you may be asked to buy a separate ticket for your luggage, which makes the trip twice as expensive.
  • Not all vans run on schedule. On certain routes, vans leave only when full. Do check it with your operator before buying your ticket, otherwise, you may end up waiting much longer than expected until the van fills up.
  • If there are more reckless drivers on any other means of transport than on vans, we are unaware of it. Some companies install speed control units on their vehicles, but it is not a rare case to hear this unit beeping the whole trip through with the driver not paying attention to it. Always remember to buckle your seatbelt while travelling by van. Though sometimes you will need to make an investigation to find out where your seatbelt is.
  • For those prone to motion sickness there is a good piece of advice: take your medicine half an hour before your van trip, especially if your route includes winding stretches. You are more likely to feel motion sick travelling by van than by bus.
Read more

Truly Hagiang Stations

Truly Hagiang Company Reviews

4.0
414 customer reviews
5
44%
4
25%
3
19%
2
12%
1
0%
S
3
Van VIP, Truly Hagiang, Nov 4, 2024
The transport was not bad, but unfortunately both on the outward and on the return journey the schedules were not respected and we delayed by at least an hour. Street i. There have been many stops to take other people. But the bus is very nice!
L
2
Bus VIP Sleeper 41, Truly Hagiang, May 5, 2024
The bus' AC was barely on which made the 6hr ride pretty terrible. The bus stopped at 2 rest stops and 4 other unsolicited stops to pick up and drop off locals to a few destinations which added to the long trip. Wouldn't recommend.
L
3
Van VIP, Truly Hagiang, Apr 12, 2024
The travel agency I booked wasn’t the one I got. In the end it was the bad rated one. We had to change the van once and the guys didn’t really speak any English, so the communication was hard. Everything was very stressful.
D
3
Van VIP, Truly Hagiang, Feb 28, 2024
Bus was only 10min late, clean and comfy. We had to switch 2 times but the buses were the same. Bad thing were the drivers. Very kind and friendly yet driving unsafe, speeding and overtaking everything even medical transports. It made me feel sick.
S
5
Van VIP, Truly Hagiang, Feb 24, 2024
Excellent service overall.
B
2
Van VIP, Truly Hagiang, Dec 31, 2023
The CEO wrote me insufficient information about the fact we'd leave earlier than the time we booked. He was unspecific about the time even though I asked several times what departure time is. Turned out is was only 15 min earlier, but we arrove 40 min before the scheduled time. Pretty unpleasant for such an early tour that we booked. After that there were two transfers, which we had no transparency about in advance. Also the mentioned travel duration was by far not the actual one.
M
2
Van VIP, Truly Hagiang, Dec 27, 2023
We arrived 40 min late because we stoped for other people in other placed and we changed 2 times of vehicle but I have to say that at least the last driver left us in front of our hotel👍
C
4
Van VIP, Truly Hagiang, Dec 19, 2023
Conduite du chauffeur de Hanoï à Nin binh un peu trop nerveuse
B
4
Van VIP, Truly Hagiang, Dec 12, 2023
The Pickup was on time but when we arrived in Ninh Binh we had to get out of the Bus and wait 20 Minuten for another one. Then we drove to Hanoi and had to get out, bit only a few of us, not all of us. Then we had to get into a 3rd bus. But the drove us directly to our hotel, so that was a nice extra service. The 1,5h duration was not met though, all together it took us about 3h.
L
3
Bus VIP Sleeper 41, Truly Hagiang, Dec 5, 2023
They got us from a to b but I booked a sleeper and we got a pretty uncomfortable non-sleeper bus. Be up front about what you're selling!
M
4
Van VIP, Truly Hagiang, Oct 12, 2023
The customer service was great. They picked us up at our step door. The bus was a bit old and dirty, but everything worked well (A/C, seats, curtains, etc. The driver was nice and helpful but his driving was terrible, speaking on the phone with no hands-free, speeding, overtaking in curves...etc. we arrived well, fortunately, and he took us to our hostel.
D
2
Van VIP, Truly Hagiang, Sep 30, 2023
We had to change the vehicle 3 times and had to wait in different locations. No one told us when we will be picked up. We arrived one hour later than expected. Also, the driver wanted me to pay 100k more for picking me up at the initial arrival location. I showed them that in the booking the arrival and pick up point was fixed and after long discussion I did not need to pay extra
P
5
Bus VIP Sleeper 41, Truly Hagiang, Sep 27, 2023
We use to take a cab to Hanoi, then get a bus to HaGiang, with this route, it saved us time and money, Direct from Noi Bai Airport Hotel to HaGiang, same good service, save time and save money. 12go.asia our preferred and trusted travel partner.
S
4
Bus VIP-Class, Truly Hagiang, Sep 12, 2023
Not the Van we booked through 12Go showed up. But another big luxery bus. But they brought us to our hotel.
M
5
Van VIP, Truly Hagiang, Sep 10, 2023
Le conducteur est venu nous chercher à l’heure devant notre airbnb, et il nous a déposé devant la location de moto à l’heure prévu. Van propre et plutôt confortable
P
3
Van VIP, Truly Hagiang, Sep 6, 2023
A car driver picked up us to go to the bus. He was so fast and dangerous. We almost crashed…. The trip from Hanoi to Ninh Binh took one hour so imagine how fast was the driver bus too.
A
4
Van VIP, Truly Hagiang, Aug 15, 2023
Great, but we were seated in front (right to the driver) and we didn't have a seat belt. But the experience was very good and the driver drives excellently.
A
4
Bus VIP Sleeper 41, Truly Hagiang, Jun 15, 2023
Communication was superb. We were a few minutes late because our flight was delayed and told the company beforehand so they waited for us (was literally just 5 minutes but if they wouldn't have known they would've driven off). Driving was good, calm for Vietnamese standards. Bus was okay for a day trip.
S
5
Van VIP, Truly Hagiang, May 19, 2023
No complaints. Drivers were on time and very helpful.
B
3
Van VIP, Truly Hagiang, Apr 17, 2023
First you have to take a taxi to a hotel near the airport. They say to be there 30 min prior departure. After 45 minutes waiting, you have to call to check where the driver is. After 2 attempts, a car comes pick you up, then goes in Hanoi traffic jam to another meeting spot. There, you have to wait another 40 minutes until couch goes off. So instead of departing at 11:30, I left around 2. So more than 2 hours waiting and 2 hours late... Couch is confortable.
G
2
Van VIP, Truly Hagiang, Apr 16, 2023
Ninh Binh Hanoï. Travel on time. No bus change and meeting and drop off location was accurate. Nevertheless, driving attitude is not acceptable and way too dangerous, especially slaloming on the highway, 20kmph above limitation and on the emergency lane.
F
5
Van VIP, Truly Hagiang, Apr 14, 2023
I was prepared for some bad reviews, but I arrived on time, didn't have to change trains, and was satisfied with getting from Hanoi to Tam Coc in an hour and a half. However, they texted me a different location 20 minutes before the meeting time. In the first place, I was wondering if I really parked my car in such a place, so I wanted you to specify it from the beginning.
J
4
Van VIP, Truly Hagiang, Apr 11, 2023
Left and arrived as expected, Hanoï - Ninh Binh was ok but for Ninh Binh - Tam Coc the driver was driving really fast. Confortable seat and free bottle of water
M
2
Van VIP, Truly Hagiang, Apr 8, 2023
We made it to the circus on time and there were a lot of different vans there to pick people up. Our voucher showed a certain type of van with the Truly Hagiang logo on it, so logically we were looking for this van. We were supposed to leave at 12:30 pm, but we were still standing there until 13:00 pm without any sight of the pictured van. All of a sudden another van came up to us, turned out that was the one we had booked. It didn’t have truly hagiang on it and it did not look like the picture so we wasted half an hour of our time waiting for another van. We were finally in the van and started driving towards Tam Coc. It seemed like the driver wanted to make up for lost time because he was driving so recklessly. I get that driving here is a bit more bold than in Europe but this was just plain dangerous. We arrived in Ninh binh and then had to transfer vans (which wasn’t known to us), and then we were brought to Tam Coc, happy that we were still alive and not in a car crash..
I
2
Van VIP, Truly Hagiang, Apr 1, 2023
the van was good and clean.we arived somewhere in ninh bin 10 km from the villige and the guy from the office just try to sale us a bike insted to asist us.we underestend from them day before that they take us to our homestay . they are not try to help us .we talled him where we need to go .he offer to take us for 200k .we order grab for 100k. they not speek english only whene he try to sale a bike then hes underestand and speek perfect
M
3
Van VIP, Truly Hagiang, Mar 30, 2023
The trip and driver to Ninh Binh was good. Good driver. The last 10 km we changed van and driver. This driver drove like an idiot! That’s why the score is average.
V
2
Van VIP, Truly Hagiang, Mar 28, 2023
The VIP bus never showed up, without any information from the company. 1,5 hours later we instead got instructed to go on another bus (a sleeper bus of lower standard). Arriving in Hanoi 3 hours later than planned. After contacting 12go we got a minor refund, but it didn’t even cover the price difference between VIP and sleeper bus. Better than nothing though.
M
2
Van VIP, Truly Hagiang, Mar 28, 2023
First pick up coordinations where wrong, than there was no bus coming, after a call someone picked us up and drove as to central Hanoi, from there bus was running to Ninh Binh there we had to change bus again and this drove us to Tam Coc.
K
4
Van VIP, Truly Hagiang, Mar 12, 2023
*Pünktliche Abfahrt auch wenn es etwas verwirrend war den richtigen Bus zu erkennen. *Kleiner Buswechsel mit 10 Minuten Wartezeit. *Zweiter Bus war sehr komfortabel (bequeme & große Sitze, Steckdose zum Laden, Wasser, Klimaanlage, sehr sauber im Bus) *Sehr guter Fahrer
F
2
Van VIP, Truly Hagiang, Mar 1, 2023
we change bus 3 times. The 2 first buses were not luxury. Only the last. And it took 2,5 h instead of 1,5 h.
P
3
Van VIP, Truly Hagiang, Jan 23, 2023
Me cambiaron de vehículo en 3 ocasiones y no explicaban nada. Luego no quiso dejarme en Tam Coc pero después de insistir me montaron en otro coche y finalmente me dejaron donde se supone había que dejar. Consejo: siempre mirar el mapa porque os van a querer dejar donde quieran ellos.
M
2
Van VIP, Truly Hagiang, Jan 21, 2023
Driver drove like a maniac, drove a longer way, so the arrival Time was 1-2 hour late
B
2
Van VIP, Truly Hagiang, Jan 17, 2023
The pickup point was outside the airport on the road with no indication of that actually being the spot we were going to be picked up. We were then driven by someone in a car to downtown Hanoi and left at a coffee shop where the bus was going to meet us in 10 minutes. 40 minutes later a bus showed up and took us part way where we we left to take another bus that we had no idea we were supposed to be doing. That bud finally got us to our destination 2 hours late. The only good thing I can say is the last bus driver at least dropped us at the hotel and not out on the road again.
M
4
Van VIP, Truly Hagiang, Jan 17, 2023
I had somewhat mixed experience with my booking. The van was supposed to leave at 12:30 pm from Central Circus. I reached early to make sure I locate and board the van, but there was no sign or indication to locate it at Central Circus. I contacted the hoteline number on my ticket and after a while they sent someone to get me. The van I was provided with at their office did not leave until 1:45pm, so quite a time was lost at the pick up point waiting. After few minutes of drive, few os us in the van were shifted to another van which drove us till Trang An, smooth shift but the first van quality was far better. Then at Trang an, I was shifted to a car and the car drove me till my homestay. It would have been great if there was a way to locate the van at the pick up point so I didn't have to be worried and lose the additional time, so one star less for that. The van that boarded at the pick up point was not same as in the picture so there was no way to identify it. Overall they ensured to drop me at my homestay, and all drivers drove fine with no issues.
R
2
Van VIP, Truly Hagiang, Jan 16, 2023
Limousine Van was good, but we departed late. The pickup point is not what it says on 12go, its 79 Tran nhan tong street. Had to change vehicles once into a very old van, driver was on his phone all the time and I had to reach into the steering wheel once. Arrived 1h late. Service via WhatsApp was good.
L
5
Van VIP, Truly Hagiang, Jan 7, 2023
Bus was on time and driver proactively located us at the pick up point at Central Circus. The office also called to ensure we were at the pick up point and that the driver had found us. Bus was very comfortable and clean. We had to change buses for the final 20 mins to Tam Coc but that was no issue, just something to be aware of if you're taking this route. Dropped right at the boat dock so very central and short walk to the local accommodation. Overall a smooth and pleasant trip.
L
3
Van VIP, Truly Hagiang, Jan 2, 2023
Pick up was very late and we switched vehicles although the second minivan was very nice
P
4
Van VIP, Truly Hagiang, Jan 2, 2023
Not so easy to "check in"
R
5
Van VIP, Truly Hagiang, Dec 30, 2022
Pick up on time, arrived before expected to the airport. We move only once from a limousine van to a normal car, but no matter. Both drivers have Vietnamese style, fast in traffic. Very good experience, zero problems
S
2
Van VIP, Truly Hagiang, Dec 19, 2022
On the plus side the company picked us up early from the airport. Beyond that, everything was very poor. Multiple random stops within Hanoi, then a stop at highway services to pickup additional customers from another bus. During that stop the driver refused to allow anyone to go to the shop or use the restrooms despite us being stopped for more than 30 minutes and the driver having multiple cigarettes. Finally, we were transferred onto another bus just outside of Ninh Binh before we finally were taken to Tam Coc. Driver ignored questions from customers and was reading his phone whilst driving.
J
4
Bus VIP-Class, Truly Hagiang, Dec 13, 2022
Van came to pickup from hotel Van was good but we got the last seats which was more bumpy Most of the AC vents cover were not working so heavy Aircon coming on your face which you can't stop in already cd weather of December Blankets were provided which was good Overall good, I wish I could block seat number at the time of booking
K
2
Van VIP, Truly Hagiang, Dec 11, 2022
We changed car 3 time. We didn't go directly to the airport. We drove through downtown Hanoi and changed cars there. We were at the airport 1.5 hours later.
H
4
Van VIP, Truly Hagiang, Nov 30, 2022
Very easy and comfortable! Would definitely recommend this company, but the journey does take longer than 12go says it will take so be careful if you are getting an airport transfer
V
3
Van VIP, Truly Hagiang, Nov 29, 2022
Left later, staff was not that friendly, quite expensive for this short journey.
M
5
Van VIP, Truly Hagiang, Nov 26, 2022
Heel goed rustige rit. In Vietnam is dat wel eens anders.
E
4
Van VIP, Truly Hagiang, Nov 25, 2022
We were picked up from our hotel and also dropped off to our hotel at destination, which was great. We had to change vans many times though and I cannot say that drivers drive safe at all, very unnecessary override at all times - however, that seems to be part of the driving culture here so might not be possible to avoid. We were late of schedule maybe 45 mins so not bad. Communication through whatsapp was fast abd efficient!
S
2
Van VIP, Truly Hagiang, Nov 24, 2022
Pick up point adress and google maps coordinates aren't the same. (Driver came to 7 Cua Dong street). Car broke down during the drive. At least another car arrived quickly and we onlay had 1.5 hours delay. To buy an extra seat with big baggage (>10kg) is misleading to write in the description. We didn't got an extra seat but payed an additional ticket. Driver didnt know anything about end/ drop off adress of Ha An hotel 168 Tran Hung Dao. At least driving us there
D
2
Van VIP, Truly Hagiang, Nov 18, 2022
Bus was in a very tired condition and the driver was unnecessarily dangerous. Overtaking on blind corners and driving people off the road
B
4
Van VIP, Truly Hagiang, Nov 17, 2022
Overall everything was OK, we were late 1 and half hours. The first hour we were just stopping by random places, to take gasoline, or for unknown reason. They didn't have me on their list, basically forgot that they should pick me up 😃 Thankfully, another couple was waiting for the bus at the same stop and the driver came to pick them up. Otherwise, I think they would just forget about me. The driver didn't understand a word in English and at the beginning he was showing to me by gestures to stay because I wasn't on his list. At the end, I got into the bus and there was one more person sitting next to the driver as they over counted their passengers 😅 Their whatsapp support is good, though. Maybe it's better to contact them and confirm the booking.
A
2
Van VIP, Truly Hagiang, Nov 16, 2022
Driver was more interested by chatting or using his smartphone, than arriving on time at destination