Air Udon

The bus was great. Very comfortable. My experience with 12go wasn't fantastic. I never got a confirmation ticket, and it led to confusion when I tried to check in for my bus, as my receipt provided only minimal information.

Excellent service, very easy ticketing process...A very big thank you to the customer that told me go to window 55 3rd floor! Otherwise it would have been an interesting experience trying to guess which window of the 100+ to choose from! Almost exactly on time travel estimate, friendly conductor and staff! Large comfortable reclining chair, makes sleeping easy! Thanks!

Good service

- Food and Drinks provided (not vegetarian friendly) - You get a blanket - it’s still super cold and the air con is way to intense! - the bus was not in a very good condition ( broken seats etc.) but it was okay - staff wasn’t that friendly and it was hard to communicate with them - just before we arrived in Bangkok the bus stopped in the middle of the highway and we were just standing there for like half an hour. No one told us why or what was going on

Staff is friendly. Refreshment given on the bus. Seat is equipped with massage and tv

Good bus and nice seats. Massage function no longer working!

The trip was great. The bus left on time and we arrived on time at 04:30am to Udon. The seat was very comfortable like seating on a big couch. The staff was nice and polite. Before departure, they asked each passenger about their final destination so they tell you when it's your time to get off the bus. There was one stop for toilet if I remember correctly after around 4 hours of driving (but I was sleeping so there might have also been another stop earlier that I missed). They give out blankets, but the bus can get pretty cold so make sure to bring along something warm. They also give out some snacks, a small bag of chips, a water bottle, and thai style chicken balls. But maybe you want to bring some food of your own as well. All in all, it was a smooth trip and I can recommend it Notice: When you arrive at the bus terminal go to the 3rd-floor desk 55, my booking confirmation didn't mention it and I had to ask around.

Good

The distance between the side seats is smaller than between the main seats

Good bus.Good driver.Friendly service.

Nice and easy

Departed and arrived on time. Had a little snack. Comfortable seats, spacious enough.

it was a comfortable trip. bus was on time

easy to book and comfortable sits offered.

It was easy to check into air udon and I was happy to see that the pickup point was right next to the building where we checked in. It was a little confusing about the arrival of the bus but we managed to get on the right one with the help of the workers. This bus going back to Bangkok/Morchit seemed to have weaker A/C and the provided blankets didn't feel very clean. We were given a small meal, bottled water, and a snack at a stop which was nice. One thing I have to mention though was that originally we had intended to get off at Morchit but we were curious and wanted to see if the bus would stop by Don Muang. (I meant the airport but language barriers :() when I asked one of the workers I think he told me that the bus wouldn't run by there. Fast forward to the next morning when we were awoken and rushed to get off at a stop quite a ways from where we had liked to stopped. We were so rushed that the bus intended to keep going while my husband was trying to quickly get off. It was a little shocking. But overall the bus ride was fine, I wish I had learned more Thai to better communicate with the staff members.

Morchit/Bangkok bus station was for a foreigner, incredibly difficult to navigate. Maps are more or less non existent so it's essential that you ask around to make sure you're checking in at the proper window and getting to the correct platform. And in our case the bus didn't even park at the platform indicated on our ticket but luckily where they did arrive was right near by. On the bus ride we had quite a lot of leg room on the bottom level and were provided with snacks, bottled water, and a small meal. AC works great too, so much so that it actually gets a bit chilly but we didn't mind that at all. Overall good and affordable for getting to Nong Khai. Bus driver will ask you too where you want to be dropped off so be prepared with providing your final arrival stop.

Bring an extra blanket for more comfort

I enjoyed the trip Staff were very considerate

Food and snack were great. Very professional. Bus broke down for about 2hours. We still made our next bus on time.

Food was banging, one things for sure you’re not going to be hot for much longer once you’re on it. Everyone had sweet leg space except our seats but that was just unlucky us I think. The guy drives like that terminator 2 scene was pretty mad aaand no one told us that we had gone through Nong Khai so had to get pay a 500 baht for a tuk tuk back haha but yeah not end of the world just stay on the ball with your stops and try not to sit at the front

Nice bus but quite cold. Seats go quite far back but even my 1.94m boyfriend was comfortable. The front row is nice but maybe for smaller people. Think row is ideal.

Good bus service. They have an office at Nong Khai bus station to buy a ticket or let them confirm the ticket you've purchased online. I stayed and waited in their office because the office receptionist said that their bus will stop there. I got the ticket for 19:30 departure and the bus arrived there on time. The trip was okay and I managed to get some sleep for few hours. The bus staff provided us passengers with snack & bottled water. Bus arrived in Mo Chit bus station few minutes earlier than expected time which is good.

old bus

There was no water in the toilet and vegetarian food;) Drivers are kind, the seats are soft)

Some English announcements would be nice.Even if it is simple language like we have arrived in......

Clean, comfortable and fast! Would highly recommend.

The chair's great. Not cold. But there is no USB socket for charging your phone. Another plus is that the bus comes directly to the border, so you don't have to wait for a special bus.

Comfortable. No delay. They provided a meal. I recommend

Not so good

Comfortable and on time

The bus was clean, seats comfy and had a good recline for actual sleeping. We got a chip packet, water and dinner when boarding. We had just eaten so we waited to eat, but then realized we didn't have any utensils to eat it with...oh well.. the guy organising everything on board seemed up with it all. He wrote down which seats were getting off where so he could wake you up if you were sleeping. Sad there are no USB ports. Also found that the massage chairs didn't massage :-/

Seating was spacious and blankets were available. Snacks and bottled water are also distributed. I thought it was a good bus and very inexpensive by Japanese standards.

We were in the first back seat for two. The cover of the air conditioner was broken and it was very cold late at night and in the morning, but other than that, the ride was comfortable and we were satisfied with the snacks.

The office of Air Udon is nice to wait in. WiFi works really well. The space is clean and comfortable. The bus was comfortable and on time. The driver was super friendly. It’s a shame there are no plugs for charging purposes. The only minus is the temperature on the bus. It is freezing, absolutely freezing. You need a winter jacket, a hat and gloves to sleep in warmth. There is a blanket but. It enough. I have never travelled in such cold.

Nice bus although a bit old. We left on time but we did not arrive at the time written on my ticket, which was leave at 0945 and arrive at 1930. At 1930 we were still 90 minutes from Bangkok Morchit. About 35 minutes from Morchit the bus broke down and I had to get a taxi for the remainder of the journey.

We enjoyed every bit of the trip. Especially the train sleeper. Very good

Good service

Good bits --- excellent driver. Felt like a really safe trip on the road. Bad bits -- worst - the toilet - wow, fellas - this is 2018 - I can survive an ancient toilet - but, an open 20 litre bucket for flushing or washing on the floor in a bus?????? come on? - I am glad I wasn't travelling with a woman - it must have been a nightmare for a woman to go to the bus toilet. I also didn't eat the meal - it was just barely warm and had been stored for hours - so, a sandwich seemed a LOT safer. Honestly - yep, it's a cheap bus - but, if you are going to only be able to provide food like that - then, don't provide it at all. No USB ports either. - again - ?? it's 2018. But, at least we can carry spare power - we cannot carry a spare toilet.

Very Good Trip, the bus is quite clean and comfortable, it is worth to have a over night bus trip, it saves money and safe

haven't sleep well the bus stop very often

Good bus, nice trip. But after one hour, the host gave me a little paper. He wrote down: for bags 300 bath. I was travelling with my husband and three kids. We have backpacks and they are normaal size and weight. He wanted us to pay extra for it? I told him it was not correct. That I could not understand what he meant. After two minutes he went away and dis not ask us again.

I used Air Udon for both ways and on the way to Nong Khai the toilet was so old... the lock was not working and so the door kept opening, and there was no space even to sit, so practically women could not use it. And because the bus stopped only once in the entire journey, women who had to go to toilet must have found the trip torturous. With this experience I didn't even want to see the toilet on the bay back but I suppose it was the same, because the entire interior of the bus was so old.

It was too cold in the bus.

ticket service very good. only issue, try to find the udon air booth in morchit busterminal,....no sign of it, even not on the ticketbooth.....so by asking and asking and asking, finally found it to exchange the bookingdoculents into the tickets. bus rather old but comfortable. left in time, arrived in time. food very good. made only one stop.nobody speaks even one word of english!!!!

The most comfortable chair in the world, they also provide food and blanket, which were nice surprise. The only disappointing thing is very old toilet in a bad condition. The rest was amazing, crew is very friendly and helpful

Pleasant journey overall. The chairs were comfortable but would be nice if the foot area reclined all the way. You are given a bottle of water, a cake and some hot food which was surprisingly very tasty. Staff are friendly and the office in Nong Khai is clean, has wifi and a bathroom. Bus was on time. No complaints really.

The voucher said bus station 2 but it was actually bus station 1. Due to this I wasted money catching taxi back and forth across Udon Thani.

Comfortable and clean.

Great trip, free oreo, water and even basic bad food for free! Forgot my charger on board!

Very nice trip, except for the food, which gave me heavy food poisoning, so stay away from the meat!!