B
Benedikt We left over one hour delayed from Sapa. Nobody knew why and nobody talked to us. The situation in the office was hectic and chaotic. Stranded travelers, screaming operators and no clear communication or information about what’s happening right now. Upon transfer in Hanoi, our connection bus just left without us and we had to wait 2 hours for the next one, although the delay was not our fault. Sheets and pillow in the bus were not washed and has been used before. Then they said we will continue to Cat Ba from Hanoi around 7:30 am. The bus unexpectedly came half an hour earlier and just left other travelers stranded there. Nobody even tried to reach out to them or tell them about the earlier departure. We arrived in Cat Ba completely destroyed without sleeping or eating but with 4h delay total. Catastrophic, never again! Next time I’ll book with S-Trip or HK Buslines, they are much better from previous experiences.
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο Single Cabin + Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 6 Οκτ 2026
K
Katie Such a seamless travel operation. Pretty much door to door service. Very friendly and helpful staff. The best sleeper bus we’ve taken so far in Vietnam.
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο VIP Cabin 22 + Bus + Speedboat, Daiichi Travel, 24 Σεπ 2026
A
Augustinus The bed was too short to sleep in. But the bus was on time to the minute, and the driver was so helpful and had me connected to my boat trip
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο Single Cabin + Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 8 Μαΐ 2026
LV
Luna VLots of screaming during the night and poor communication
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο VIP 34, Asian Bus Travel, 30 Μαρ 2026
PC
Pinank CWe used Daiichi for our journey from Sapa to Catba island. Our bus was booked for 10.30pm but Saoviet bus operator moved us to 11pm bus. We were anxious if we would miss our connection in Hanoi and that's not refunded. Bus left on time and we were stuck between lao cai and sapa for 20 minutes. Bus stopped at lao cai to pick some more passengers. We were dropped in Hanoi by 5.10am. We walked 150m to Saoviet office. At 5.40am Daichii bus came and picked us up. Everything was very well managed. We were dropped at our hotel in Catba at sharp 9am. Overall it was a good experience, safe driving for both legs - sapa to hanoi and hanoi to cat ba. I highly recommend.
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο VIP Cabin 22 + Bus + Speedboat, Daiichi Travel, 18 Μαρ 2026
GA
Garth AArrived on time in Cat Ba, but it was a "near miss" despite timely communication via WhatsApp. VIP Sao Viet sleeper bus from Sapa to Hanoi was very nice (10:30pm-4:45am). Instructed to wait for connecting bus, which would pick-up at 5:40am. Bus did not arrive, messaged via WhatsApp ... picked-up by local van ... and connected to the second bus, which departed at 6am. Daichi bus stop is less than 500-meters from Sao Viet drop-off, suggest either walking, or messaging Daichi immediately when you get dropped off so that you do not accidentally get left behind. After second bus, brief boat ferry to Cat Ba Island, followed by third bus to Cat Ba Town, arrived on-time at 9am.
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο VIP Cabin 22 + Bus + Speedboat, Daiichi Travel, 27 Φεβ 2026
MP
Markus PBus startet 45 min Late. I told the Ladys in the office we will miss the bus in Hanoi and also messaged the WhatsApp contacts I was told ,this is so you don’t have to wait too long in Hanoi’. When we arrived in Hanoi (late, just as I had predicted) the connecting bus to cat ba did not leave from the agreed place of pickup but somewhere else. In the office in Hanoi where we arrived the man in charge only said ,here no cat ba’ and did not help. I got a message last minute from the bus personell of the second bus so we managed to get a grab to reach the other place of departure literally in the moment the bus was about to depart. The buses themselves were comfortable and the drivers were nice, but both the given WhatsApp contacts and the people in both the offices were part of the problem, not part of the solution.
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο VIP Cabin 22 + Bus + Speedboat, Daiichi Travel, 23 Δεκ 2025
PM
Patrick MNegative point:
Confirmation took more than 48 hours to arrive...
Confirmation received the day before departure.
First bus trip operated by SAO VIET and not by DAIICHI. The bus departed an hour late.
Nevertheless, DAIICCHI managed the connection in Hanoi very well, which went smoothly (WhatsApp exchanges).
DAIICHI dropped us off directly at the address of our accommodation in Cat Ba.
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο VIP Cabin 22 + Bus + Speedboat, Daiichi Travel, 20 Δεκ 2025
RD
Rory DNeeds to be more information on how to do the transfer in Hanoi. A map would be handy
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο VIP Cabin 22 + Bus + Speedboat, Daiichi Travel, 14 Δεκ 2025
PM
Pavla MThe bus itself was clean and comfortable, it is the driver’s driving that made you worry not to fall in the aisle but that is more cultural thing than personal. I was a bit disappointed we were promised an earlier stop since our accomodation was on the way of the bus (and the final stop was 8km further and it was 6 a.m.), but when we got closer the guy who was organizing everything for most of the way wasn’t on the bus anymore and the driver had no idea what I wanted so he didn’t stop.
Από Σάπα προς Ντάο Κάτ Μπά, λεωφορείο Cabin 20, Asian Bus Travel, 1 Δεκ 2025