HG
Haris GI booked a drive in advance, the driver didnt show up, nobody informed me and the portal will not refund my ticket
Von Mekka nach Medina, Van Tourist, Al Buraq Land Transport, 05.10.2026
MS
Misbah SFantastic seamless experience with my family
Von Mekka nach Medina, Zug Economy, Haramain High Speed Railway, 25.09.2026
SD
Shop DEven if you Book a plane ticket they don't waste time as this bus service and the website is scam and waste and time.
Full of confusion. I book tickets for 2pm I was told you will
Von Mekka nach Medina, Bus Luxus, Hafil Bus, 16.09.2026
IE
Ismaeel EI could not take the train. The tickets were not processed on my passport. I had to buy new tickets. I require a refund from 12GO as I paid money but received absolutely nothing in return. I will need to open a police case
Von Mekka nach Medina, Zug Economy, Haramain High Speed Railway, 11.09.2026
SJ
Seerat JAm booking to direk bus service
But changing conecting bus service
Am not traveling to bus hafil
And ticket ND trash
Von Mekka nach Medina, Bus Luxus, Hafil Bus, 10.09.2026
IA
Irfan AOn time, smoot, over and above expectations
Von Mekka nach Medina, Zug Economy-Klasse, Haramain High Speed Railway, 26.08.2026
A
Ahmed the vehicle was extremely comfortable, but i didn’t received my actual ticket till an hour before departure
Von Mekka nach Medina, Zug Economy-Klasse, Haramain High Speed Trains, 17.08.2026
ME
Mohammed EVery late confirmation
Forced to accept a time that I don’t want since tickets ran out ALTHOUGH I booked and paid over one month ago.
Unprofessional communication, random numbers calling you on whatsapp asking for official documents.
Would not use or recommend this service again.
Von Mekka nach Medina, Zug Economy-Klasse, Haramain High Speed Trains, 25.07.2026
AM
Amir MThis was the worst experience of my life. I was traveling with my elderly mother, and we were treated very poorly and caused unnecessary stress and inconvenience. We arrived at the exact location you provided more than two hours in advance, yet no vehicle came to pick us up. This level of service is completely unacceptable. I expect a clear explanation for this serious failure and appropriate action to ensure this never happens to anyone else.
Von Mekka nach Medina, Bus Luxus, Hafil Bus, 12.07.2026
SS
Suleiman SI booked my 1 ticke
Von Mekka nach Medina, Bus Luxus, Hafil Bus, 30.06.2026