轮渡 游客舱 SPR, Supercat (Supercat), 2020年3月15日
On time, but our luggage departed on another boat and it was stressful to know if we would actually get it
轮渡 商务舱, Oceanjet (Oceanjet), 2020年3月1日
great booking experience
轮渡 商务舱, Oceanjet (Oceanjet), 2020年2月27日
轮渡 旅游客舱, Oceanjet (Oceanjet), 2020年2月26日
Great service. Departure was timely and trip time was accurate. Air conditioning was set to cold...so bring a light coat. Smooth sailing and relaxing.
Booking thru 12go was easy and effective. I'm glad I booked in advance. The only concern is the issuances of tickets is delayed until a few days before departure. Paper printing of ticket is also a concern. I wanted to purchase additional ferry tickets while in Philippines, but have no access to a printer while on vacation. Fortunately ferry tickets care easy to acquire at the Port.
轮渡 露天舱, Oceanjet (Oceanjet), 2020年2月3日
Very good customer service. The answers to my questions were quick and factual. I received the tickets by e-mail. Travel as planned. Helpful service at the port and on the ferry.
轮渡 旅游客舱, Oceanjet (Oceanjet), 2020年1月31日
轮渡 游客舱 SPR, Supercat (Supercat), 2020年1月30日
Everything was OK, it was bit late though
轮渡 旅游客舱, Oceanjet (Oceanjet), 2020年1月29日
Very good ????
轮渡 露天舱, Oceanjet (Oceanjet), 2020年1月29日
I was a bit scared about the reviews i had seen on other web sites but actually They were great To me because they sent me the vouchers on the very same day that i bought the tickets on the internet even if it was for the next morning
轮渡 商务舱, Oceanjet (Oceanjet), 2020年1月25日
Great seats and comfortable journey. Definitely worth paying the extra for Business class. Baggage process is chaotic. Seemed that anyone could take any case at points, despite efforts to tag each bag and show a receipt to collect.
轮渡 商务舱, Oceanjet (Oceanjet), 2020年1月25日
The entrance was not organized and the exsit. The baggages were not handled
轮渡 商务舱, Oceanjet (Oceanjet), 2020年1月20日
trip was good but the company that sent our voucher was very poor never again
轮渡 露天舱, Oceanjet (Oceanjet), 2020年1月18日
I did not wait for the tickets. I took a screenshot and showed that at the ticket office
I couldn't book through the official website anymore because it was less than 24 hours before the trip so very happy that I could still book here!
轮渡 露天舱, Oceanjet (Oceanjet), 2020年1月16日
Similar issues to others. Tickets VERY late arriving despite being booked long in advance. So late that we bought alternatives. This wasn’t helped by earlier ticjets cancelled at last minute. Which made us nervous of all future bookings. 12Go Asia very unhelpful and not at all appreciative of the time unnecessarily spent on holiday dealing with grief!
轮渡 旅游客舱, Oceanjet (Oceanjet), 2020年1月10日
I received my e-ticket for Oceanjet from Tagbilaran City to Cebu City 3 days prior to my date of travel. I hope that you will continue this good service to reduce travel stress. The process of the issuance of my boarding pass went so well. Thank you very much.
轮渡 商务舱, Oceanjet (Oceanjet), 2020年1月6日
Ticketing and Boarding process without any issues, comfortable transfer in time
轮渡 商务舱, Oceanjet (Oceanjet), 2020年1月4日
Could have some device a boards as coffee, tee etc.
轮渡 露天舱, Oceanjet (Oceanjet), 2020年1月1日
The trip itself was fine. I enjoyed the open air and breeze. However, the tickets were not even confirmed on the day of the trip. I had ordered the tickets several weeks in advance, and had payment confirmation, but then on the day of I got an email saying the boat ride at the time I selected was full so they wanted to put us on an earlier boat. Thankfully I got the email ahead of time. We canceled the last stop on our tour sadly, then literally as we were standing in line to get our seat assignments I got an email with ticket confirmation for our original boat. We could have finished the tour then still been on the time slot I initially booked!! It was quite annoying, but at least they managed to get us on the earlier boat trip so we didn't have to just wait around an extra hour.
So good customer service in person, but very delayed confirmation and contradictory emails.
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年12月31日
Great , we left right on time and arrived as scheduled , chair was comfortable and clean !
Air condition need to approve , was bit hot
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年12月31日
Perfect experience, departure was on time. Thank you so much.
轮渡 露天舱, Oceanjet (Oceanjet), 2019年12月30日
We have not got the confirmation of the trip till the day of the trip. The support did not really help and told us to wait. The ferry was full and mess regarding any important information. I don't really recommend buying tickets here. (we took other trip before buying tivket from different provider and it was cheaper and better)
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年12月30日
轮渡 商务舱, Oceanjet (Oceanjet), 2019年12月17日
Check-In process was pretty smooth and our prepaid tickets included the terminal fee, which made things even simpler. 2 hour ferry from TAG-CEB was comfortable in business class. Definitely worth it as the seats were comfortable and more spacious. The crew sang Christmas carol's and sold snacks along the way.
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年12月16日
Booking doesn't include the 50 peso terminal fee. Came as a surprise but no big deal. You probably don't need to be there 30 minutes earlier. Just be there on time.
轮渡 露天舱, Oceanjet (Oceanjet), 2019年12月15日
轮渡 商务舱, Oceanjet (Oceanjet), 2019年12月14日
Check in and boarding the boat very swift and well handled. Comfortable seats in business class (would Defo pay the extra for these seats) and they play a movie and sell refreshments too. All Staff friendly and helpful and sang us Christmas tunes ????
轮渡 商务舱, Oceanjet (Oceanjet), 2019年12月8日
Seat number 1 F is not working in business class+ so noisy beside cockpit door!! It was not comfortable for me and my wife.
轮渡 商务舱, Oceanjet (Oceanjet), 2019年11月28日
Very comfortable and calm. Staff very helpful. I forgot some items on the ferry and received them immediately after I claimed them. Impeccable service!
轮渡 商务舱, Oceanjet (Oceanjet), 2019年11月21日
Traveling bussenes class was different to Europe, but ok. Luggage was 100 pesos extra on top of the ticked, but taken care of. The departure hall was very crowded and it toke a bit time to find out where to go, but everything worked fine. Ferry was on time and they showed a good movie. Seats where ok and a lot if leg space.
Service was not a Wirt the stuff had heard about, and securityinstructions was not shown. But anyway a Smyth trip of 2 hours with beutyfull sceneri made it for me.
Thecticketsvcamexasa voucher 3 - 5 days befor the trip, so be patient, but it works.
Be at departure pier in good time upfront.
轮渡 露天舱, Oceanjet (Oceanjet), 2019年11月21日
The operators were accommodating when we requested for change in time because we got to the port earlier.
However, there was so much of a run around getting to the till to check in. The attendants seemed uninterested and we were told to transfer from teller 4 to cashier 1 back to teller 4 only to find out that baggages with wheels need to be checked in at the port entrance. So we had to drag our kids and hand carries back again to the tills. Customer service at its worst is an understatement.
The travel was seamless and we had a great time getting to Cebu though.
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年11月17日
Ferry left port on time, they provide movie on the boat
Was really cold in there
轮渡 商务舱, Oceanjet (Oceanjet), 2019年11月16日
This was our 2nd trip with Oceanjet and again travelling Business class is the way to go. Journey was on time and effortless. Thanks again
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年11月10日
轮渡 露天舱, Oceanjet (Oceanjet), 2019年11月8日
This was a great way to get to Bohol, highly recommend this company. We did the outside fresh air seats. Very comfortable inexpensive worth it!! Enjoy!
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年11月6日
as we had a good weather, the ride wasnt bumpy. the staff were courteous. one thing though which i believe is a MUST in the trip is the sufficient supply of water in the comfort room. the right wing for the male and female CR had no water. i called the attention of one of the crew but i was told there really had no water.
轮渡 露天舱, Oceanjet (Oceanjet), 2019年11月4日
Cheguei cedo. A atendente perguntou se eu queria ir mais cedo, mudou meu ticket para o próximo ferry. Tudo funcionou muito bem. Obrigada!
I arrived early; was offered an earlier ferry ride. The attendant arranged everything and all worked like clockwork. Thank you.
轮渡 露天舱, Oceanjet (Oceanjet), 2019年11月3日
Smooth ride and transaction
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年10月30日
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年10月29日
Comfortable and fast way of transport from Bohol to Cebu! We even arrived few minutes earlier than expected.
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年10月21日
Was OK. Only not really clear if I had to carry my luggage or give it to the porter. Anyway brought it eventually myself on board
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年10月1日
Super hot where we were seated had to endure it for 2 hours.
轮渡 露天舱, Oceanjet (Oceanjet), 2019年9月23日
ils ont accepté de changer l'heure de mon billet au dernier moment.
Le confort dans le bateau est très minimal, mais il est parti et arrivé à l'heure prévu.
le personnel sur le bateau est nonchalant.
轮渡 商务舱, Oceanjet (Oceanjet), 2019年9月17日
So easy and convenient. Everything went smoothly, including the ocean trip.
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年8月26日
轮渡 商务舱, Oceanjet (Oceanjet), 2019年8月25日
Clean and comfortable
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年8月23日
Everything went smoothly. the staff was very friendly and helpful. Only manko are the seats ;)
轮渡 商务舱, Oceanjet (Oceanjet), 2019年8月21日
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年8月15日
Very cramped seats for tourist class on Oceanjet which made the 2 hour journey quite uncomfortable. We also had to queue for quite a long while in a suffocating and hot ferry terminal before getting onto the ferry as it was slightly late.
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年8月12日
轮渡 旅游客舱, Oceanjet (Oceanjet), 2019年8月3日