轮渡 轮渡, Island Speed Ferry Cambodia, 2020年9月5日
I booked a return from Sihanoukville to Koh Toch with 12Go ($36.65). It was actually booked as two single trips.
Due to Covid, I wasn’t able to visit Cambodia. 12Go refunded one of the trips (I received $16.64), but not both . I raised this with them, but they denied I had booked two trips despite me doing it at the same time and on the same payment.
After some back and forth conversation via email - including me sending a screenshot of my payment - I gave up and let them keep the money.
When I re-book for 2021, I will use a different company.
轮渡 快艇, Buva Sea Cambodia, 2020年3月23日
Het was een ferry zoals we verwachten, geen cruiseschip. Beetje onduidelijk omdat ter plaatse lagen vier ferrys van dezelfde maatschappij. En het personeel sprak nergens engels . Beetje zoeken.
一日游 冒险, Island Speed Ferry Cambodia, 2020年3月11日
Journey took 40 min longer than ticketed
轮渡 高速游轮, GTVC Speedboat Cambodia (GTVC Speedboat Cambodia), 2020年2月19日
No one spoke English that the only thing bad. The rest was very good.
轮渡 高速游轮, GTVC Speedboat Cambodia (GTVC Speedboat Cambodia), 2020年2月10日
Very comfortable and reliable
轮渡 高速游轮, GTVC Speedboat Cambodia (GTVC Speedboat Cambodia), 2020年1月22日
Everything was fine. The boat left almost on time, maybe only 10 minutes later. We sailed straight from Sihanoukville to Sok San beach for half a price of what Sok San Beach Resort charges.
轮渡 高速游轮, GTVC Speedboat Cambodia (GTVC Speedboat Cambodia), 2020年1月7日
Very professional and fast service. I had a very safe feeling during the trip.
轮渡 高速游轮, GTVC Speedboat Cambodia (GTVC Speedboat Cambodia), 2019年12月24日
Great service site very easy to use but ferry operators not familiar with voucher!
轮渡 轮渡, Island Speed Ferry Cambodia, 2019年12月22日
Operations on the pier were little confusing... They should use simple plates instead yelling.
轮渡 快艇, Buva Sea Cambodia, 2019年11月25日
There are no life jackets provided in the boat. Life jackets are must when the we are travelling at that speed.
轮渡 快艇, Buva Sea Cambodia, 2019年11月17日
Staff wasn't really friendly. Boat was in Time.
轮渡 快艇, Buva Sea Cambodia, 2019年11月5日
15 mins late but the journey was OK
轮渡 高速游轮, GTVC Speedboat Cambodia (GTVC Speedboat Cambodia), 2019年10月3日
Must actively find boat rep at dock/pier. Boat departed on time.
轮渡 快艇, Buva Sea Cambodia, 2019年8月29日
Buva is the only fastboat operator that goes to Coconut Beach and the price is quite expensive so I thought the service would be great but it wasn‘t. The operators at the ticketing office were very loud although there were guests around and one guy particularly was rude to me when he spoke. My trip was at 2pm and they had absolutely no sense of urgency - told me they‘d take us to the other part of Sihanoukville where the pier is at for Coconut Beach at 1pm but we left at 1:15 and I had to remind them about it, they were always talking within themselves. It took us 35 mins to get to the pier and I got there at 1:50. It was an absolute inconvenience if I missed the trip. I would not recommend you to book with them at all. But if you‘re going to Coconut Beach then you have no other choice. Service could very much be improved.
轮渡 快艇, Buva Sea Cambodia, 2019年8月14日
It was supposed to he from ochetual port we went to the main port. 45 min delay in the return boat
轮渡 高速游轮, GTVC Speedboat Cambodia (GTVC Speedboat Cambodia), 2019年7月16日
轮渡 快艇, Buva Sea Cambodia, 2019年6月14日
Bit of confusion on the pier as so many boats going at once but all worked out. Quick and speedy transfer.
轮渡 快艇, Buva Sea Cambodia, 2019年4月13日
Overloaded personnel on the boat, pre-booking and seat selection have no meaning. None of organizing people to board the boat. Need a lot of improvement.
轮渡 快艇, Buva Sea Cambodia, 2019年2月22日
Please ASK people where there geusthouse is than you Will bring theme to the right Beach
轮渡 快艇, Buva Sea Cambodia, 2019年2月2日
Easy to book. However, very disorganized from the ticket /boarding pass to the actual boats. Even then at the dock not clear as to which boat to which island. Don't leave even close to on time. Boat was good and the trip across was smooth.
轮渡 快艇, Buva Sea Cambodia, 2019年1月12日
Seats we booked was not available
轮渡 快艇, Buva Sea Cambodia, 2018年12月15日
had an e ticket and went to the buva sea kiosk on the pier and was told boat no. 2, but when we went to get on were told this wasn't enough and we had to go to main office off the pier to get a neck tag as proof
轮渡 快艇, Buva Sea Cambodia, 2018年11月28日
Fast äand easy
轮渡 快艇, Buva Sea Cambodia, 2018年11月24日
Very unorganised and about 20 minutes late
轮渡 快艇, Buva Sea Cambodia, 2018年8月29日
The ferry stopped in the middle of the sea and had to check the engine which didn’t started at the beginning, and the crew had no idea who’s bag was and started to take out from the ferry and everyone had to shout out that that was their bag or if not it was going to be unloaded from the boat
轮渡 快艇, Buva Sea Cambodia, 2018年8月19日
The worst enterprise boat i ever booked!!!...when we arrived to our island, they don't let you know it, i asked for drop us, and they lie us!!!and drop us in other island. We got to extra pay another boat for bring us to our island wich we stopped before!!DON'T TAKE THAT BOAT ENTERPRISE EVER!!!
轮渡 快艇, Buva Sea Cambodia, 2018年8月12日
30min delay for departure.
you must be at the office one hour before else you miss the pick-up: it was not notice in the e-Voucher.
Then, travel and timing (about 30min.) was ok.
轮渡 快艇, Buva Sea Cambodia, 2018年7月17日
Watch your bags at each stop to ensure they aren't just taken off by the crew as bags aren't put into the cabin in orders!
Also made to wear a life jacket which didn't feel very reassuring
Did let us get an earlier boat though
轮渡 快艇, Buva Sea Cambodia, 2018年7月6日
Not great. There was a stop I wasn’t told about in the middle of the night. The drive an staff spoke virtually no English and just ignored our questions and shouted our stop name and said change now. There was no WiFi though when I booked it I was told there would be. There was no water or food, though, again, the booking said there would be. It was very cramped. Generally just not great. But an affordable way to get from point A to point B.
轮渡 快艇, Buva Sea Cambodia, 2018年3月10日
Smooth ride, the only advise that we would give is they could give us a brief on the boat saying how many stops are we doing and what islands are we stopping at that would increase the good service on this company,
轮渡 快艇, Buva Sea Cambodia, 2018年2月17日
Way to island is not 30min as mentioned but longer and make sure you jump in the right boat cuz no one knows nothing in the pier...
轮渡 快艇, Buva Sea Cambodia, 2018年2月6日
We had to go in sok san beach with the car and not with the boat as the website let understand!