I guess the crew and employees are still unfamiliar with passengers who make online purchases. They are always asking, "What's this? and it takes a long time to confirm.
I also needed to print the voucher in a 1st floor print shop to get a boarding ticket from the second floor ticket booth 4. Also finding those two places was not a quick task. Has never been this hard to get in a bus you have already paid ticket in advance.
到 Pitx 2 层 4 号展台取票,但柜台告诉我到楼下打印 PDF 凭证并发送到我的邮箱。打印服务要价 150 比索。我去 Pitx 前台与他们确认,他们的工作人员帮助我与巴士服务柜台联系。显然,我们不需要打印的 PDF 文件,巴士服务柜台的人只是拒绝给我们票,直到 PITX 工作人员与他们对质。也许巴士服务柜台人员和打印店之间有什么猫腻,谁知道呢。总之,我们与其他乘客再三确认后,被告知他们不需要打印 PDF 凭证来换取实际车票。此外,巴士出发时间是下午 3:30,而不是 3:00。
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Get to Pitx Level 2 Booth 4 to get my ticket but was told by the counter to go downstairs and print out the PDF voucher send to my email. Printing services wanted 150 Peso to print. Went to Pitx front desk to confirm with them and was assisted by their staff to talk to the bus service counter. Apparently we do not need the printed PDF the bus service counter guy just refuse to give us our ticket until PITX staff confrontated them. Maybe something dodgy going on between the bus service counter guy and the printing shop who knows. Anyway we double confirmed with other passengers and was told they didn't need to print the PDF voucher in exchange for actual ticket. Also the bus departed at 3.30pm not 3.00pm.
The bus left at 4:30am which is 30minutes late. So I did not make it on my scheduled on that day. Also, the conductor and driver is requiring a printed copy of the voucher. No instruction said to print it.
Bus Company Ceres requires a printed copy of voucher,it is a inconvenience for a traveller who has no access to a printer.Unlike other platforms such as Airlines you present your eticket and they’ll print your boarding pass.
Everything went smoothly, and we were even accommodated earlier than our scheduled trip. The only hassle is that you still need to bring a printed copy of the itinerary for PH buses—even though we’re already in the digital age, lol.
Bus was comfy, only left 20min late arrived on time. Printing the voucher seems utterly useless and wasteful. The driver/ticket inspector could have just looked at my phone to confirm my booking. The person at the help desk refused to print my voucher. There's a printing shop just at the corner where you can print (around 10pesos). Allow extra time for that.