飞机 经济舱, VietJet Air, 2019年6月23日
All went very well. 20 minutes behind schedule but for Vietjet that’s very good
飞机 经济舱, Vietnam Airlines (เวียดนาม แิอร์ไลน์), 2019年6月17日
Turned up at Hanoi airport 2 hours ahead of flight. Asked where to check in for our Siem Reap flight and was pointed to the desks. Waited in queue around 15 mins and when got to counter was told our flight was cancelled!! How can a flight just be cancelled for no reason?? The woman from Vietnam Airlines who pointed us to the queue could have saved us the trouble of queuing and in fact she had to deal with us in the end anyway. Her Manager was amazing though. He re-booked us on another flight to Danang (with 30 mins to go we hadn’t even checked in our cases!), we had to change terminals...he got his staff to drive us to the domestic terminal. Although the same lady came with us to the check in, she just left us there with locals pushing in ahead. Fortunately another guy got us sorted and fast tracked us through the crew passport control lane! We had to transfer at Danang to Cambodia Airlines for Siem Reap and get our bags and re-check in and to our surprise our bags made the flight to Danang and we got to Siem Reap only 2 hours later! All ended well hence 3* otherwise would have been 1*! Still mega impressed with 12goasia and kiwi.com in terms of value for money and their part of the process.
飞机 经济舱, VietJet Air, 2019年3月8日
Flight on time, everything OK
飞机 经济舱, VietJet Air, 2018年11月12日
Несколько раз меняли время вылета. В итоге вылетели на 30 минут раньше, чем должны были
飞机 经济舱, VietJet Air, 2018年4月17日
Very easy to book, hassle free from booking to check in, flight took off on time and landed early, would definitely use again
飞机 经济舱, VietJet Air, 2018年4月15日
This trip went smoothly with the additional bag information available on the system.
飞机 经济舱, VietJet Air, 2018年3月8日
All was good. No problem. Nice air company.