吉利特拉旺安港到萨努尔海滩港

工作人员很友好，但我们没有得到任何关于在努沙佩尼达换船的信息。第一艘船很旧，窗户都裂开了，在颠簸的旅程中，我觉得有点不舒服，如果旅程会很好的话。

The staff was friendly but we didn’t get any information about that boat change in Nusa Penida. The first boat was old, windows were cracked and on that bumpy ride I felt a little bit uncomfortable, if the ride will be good.

旅途顺利。一切都很准时。我们不得不在兰博甘换乘前往萨努尔的船，但这不成问题。工作人员态度友好，没有后顾之忧！

Smooth trip. Everything was on time. We had to change boat in Lembogan to one going to Sanur but it was no problem. Friendly staff and no worries!

工作人员的工作非常出色。这是一艘小型渡轮，但足够大，在部分波涛汹涌的海面上行驶起来相当舒适。 不过，12go 网站上建议的抵达时间与实际时间有很大出入。 渡轮停靠了几站（吉利航空、龙目岛、努沙佩尼达），最后一站包括 45 分钟的休息时间。 建议的抵达时间是 15:30。我们到达时是 17:00。 即使在休息时间向机组人员询问到达时间的巨大差异，他们也只是告诉我们，这不是他们的错，而是网站所有者分别在网上销售服务，因为他们会陈述错误的到达时间。 一般的延误总是会发生的。 但故意宣传不正确的到达时间，即使根本无法遵守，我们也不会接受！ 应尽快查明虚假信息的来源，并在在线预订工具中更正抵达时间！ 否则，就只能以所谓的较短过境时间来吸引顾客，而实际上与竞争对手的时间相同，甚至更长。

The staff made a very good job. It is a Ferry of the smaller category, but is big enough to drive pretty comfortable through the partially rough sea. However, there was a significant difference in the proposed arrival time as per 12go website to the realistic one. The ferry made a few stops (Gili Air, Lombok, Nusa Penida) and the last one included a break time of 45 minutes. The proposed arrival time was 15:30. We arrived at 17:00. Even when asking the crew during the break about the big difference in arrival time they only told us that it is not their fault but the website owner respectively online selling service as they would state wrong arrival times. A general delay can always happen. But to deliberately advertise an incorrect arrival time, even though this can in no way be adhered to, is a no-go for us! The source of the false information should be identified and the arrival time corrected in the booking online tool asap! Otherwise, it is only to attract customers with a supposedly shorter crossing time, which is actually the same, if not longer, than that of the competitors.

我和同伴的座位都很糟糕，他们什么也没做，安全性为零，舒适性为零。接送点还可以

Mi asiento y el de mi compañero estaban malos, no hicieron nada al respecto, cero seguridad, m3nos comodidad. Punto de recogida y dejada Ok

说好的空调也坏了，只能开着窗户。 我们从港口到萨努尔的班车很糟糕。我们有 5 个人，车很小，两个座位上坐了 3 个人......总之很糟糕！

The promised air conditioner wasn't working, so only the windows were open. Our Shuttle from harbour to Sanur was terrible. With 5 people we had a small car, two seater was filled with 3 people... overall it was not OK!!

组织工作没问题，但船里漏水，而且速度太快。

The organization was ok, but water leaked into the boat and it went way too fast.

一名船员威胁我们说，如果我们不付钱给把我们带到港口的那个人，我们就上不了船。我们已经付了钱，他们却让我们付两次钱，因为如果不付就不让我们上船！此外，大多数乘客和我一样，在旅途中生病了。空调不工作，船内非常热，这一点也没有帮助。此外，一些水从窗户进入船内，弄湿了我们的背包......这次旅行唯一的好处就是船员中的一位女士，她非常乐于助人，对每个人都很好。

One of the crew members threatened us with not getting into the boat if we didn’t pay the guy that brought us to the harbour. We payed him already and they made us pay twice because if not we weren’t allowed inside! Moreover, most of the passengers, like me, got sick during the trip. The AC didn’t work and it was extremely hot inside, which didn’t help at all. Also some water was getting inside the boat through the windows and got our backpacks wet… the only good thing about the trip is one lady of the crew who was super helpful and nice to everyone.

Gili T 港口非常混乱，您还得挤在人群中缴纳港口税。船运公司应将港口税包含在船票中（只需 10 千美元），并在办理登机手续时提供港口票。这样确实会加快速度。 到达努沙佩尼达时正值退潮。人们不得不换乘较小的船只，花费了很长时间。有些人还得趟过膝盖深的水......要有心理准备。

Gili T Port is so chaotic and then you have to fight your way trough the crowd to pay harbour tax. Boat operator should include harbour tax in the ticket (it is only 10k) and provide harbour tickets at check in. Would really speed up things. Reached Nusa Penida during low tide. People had to change to smaller boats which took very long time. Some people hat to wade knee deep water...be prepared.

我们出发晚了将近一个小时。船很舒适，工作人员也非常友好和乐于助人。他们为我们提供了水和治病的药片。这是个好主意，因为在旅行的一个阶段，我们的工资真的很低。船上本来应该有空调，但事实上没有，或者说空调坏了。由于工资太低，我们不得不关闭所有窗户，船内太热了，让人很不舒服。

We started the trip almost 1hour late. The boat was confortable and workers were really nice and helpful. They offered water and pills for the sickness. Which was a great idea because in one part of the trip we had really bad wages. The boat was supposed to have AC, but the truth is that no, or it was not working. Due to the bad wages, we had to close all the windows and it was quite uncomfortable due to the hot inside the boat.

下次我想直接去萨努尔，而不是在其他岛屿停留，这样非常耗时。 另外，船上播放的音乐太吵了。

Would like to travel straight to Sanur next time instead of stopping at other islands next time, very time consuming. Also the loud music played on the boat was horrible.