火车 #MR1 4乘客贵宾卧铺车厢, China Railways, 2019年12月16日
I’ve read other reviews of this trip & seen that several people have had a similar negative experience to me-I was told that a rep would meet me at Gia Lam station to give me my train ticket an hour before the journey-this didn’t happen; I couldn’t find the rep. I tried calling the 24 hour helpline-no one answered! Eventually, with help, I managed to work out that a woman working in the shop opposite the station knew who was supposed to deliver my ticket. She told me to wait. After waiting to just before the train was due to go she took me over to the station and got the woman behind the ticket counter to issue me with a ticket! I was then able to catch the train. This process was extremely stressful and confusing, to say the least. 12go Asia need to make sure this particular procedure (getting ticket for train from Gia Lam) is greatly improved for future customers.
火车 #MR1 4乘客贵宾卧铺车厢, China Railways, 2019年11月5日
Very comfortable carriage. Border crossings were quick.