公共汽车 VIP级, HAV Limousine, 2020年10月3日
I called to confirm pick location had changed and they hung up on me and would no longer pick up my calls after several attempts. I was lucky the visa office informed me of the new pick up location and the hotel manager confirmed it when we arrived.
火车 仅是第2等级空调座位, Vietnam Railways, 2020年3月17日
火车 仅是第2等级空调座位, Vietnam Railways, 2020年3月14日
Comfortable seats. Easy to navigate and little fuss. The train was 15 minutes late in to Da Nang but because of single track streches on the route, the lateness of a train coming up from Da Nang caused us to wait for a little longer on route so it could pass. Cheap, effective, comfortable way to travel
火车 仅是第2等级空调座位, Vietnam Railways, 2020年3月6日
1st Class service really lives up to its name!
火车 仅是第2等级空调座位, Vietnam Railways, 2020年2月22日
The views were fabulous.
火车 仅是第2等级空调座位, Vietnam Railways, 2020年2月12日
Comfortable seating, straightforward booking process, smooth train ride.
火车 #SE17 仅是第2等级空调座位, Vietnam Railways, 2020年2月5日
The train windows were dirty and the seat was broken. The ride was pretty bumpy but it got me there. Pictures of the amazing views were limited because the windows were so dirty.
火车 #SE3 仅是第2等级空调座位, Vietnam Railways, 2020年1月29日
Noisy and slow, but nothing less than expected
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2020年1月26日
火车 #SE17 VIP卧铺舱, Vietnam Railways, 2020年1月21日
I'm an expat living in Da Nang. On a recent trip to Hue, my wife and I decided to forgo the bus and try the train service from Hue to Da Nang. We heard it was "rustic" and "authentic." This turned out to be true, but only in the pejorative sense. When we got our tickets, the only seats available were the 1st class sleeper cars which advertised soft beds and clean sheets. What we received was anything but: the beds were dirty and covered with hairs from the previous occupants. Food wrappers were still in the rooms. The beds were hard as rocks. The room was full of mosquitos. This trip gets two stars only because the coastal route around Hai Van Pass was pretty. But now that I've seen it, I won't take the train again. The bus is cheaper, faster, and somehow cleaner, even with old food wrappers on the floor and "grandpa" picking his nose in the seat behind you. The only possible benefit I can see to taking the train is that it runs ten times a day, but even then ours was three hours late getting to its destination. Recommended only as a novelty—unfortunately, one without much redeeming charm.
火车 #SE1 VIP卧铺舱, Vietnam Railways, 2020年1月20日
The whole experience was efficient. The train was delayed by one hour and the station had a waiting room. The platform was laid out easy with boards telling you where each coach stopped. Although ours wasn’t actually listed ! Once on train easy to find seat/bed. Very comfy and pretty clean a few marks etc but people had just got off so hard to ensure spotless. A little table for us and bathroom at end of carriage. The view from
The train was stunning. Overall a rather pleasant experience. Would definitely do it again.
火车 #SE17 VIP卧铺舱, Vietnam Railways, 2020年1月19日
A experience to live.
Not the most comfortable but good scenery to Da Nang
Dear Pascal Aholou,
Thank you for the review and comment!
We are glad to hear that you were generally satisfied with the journey despite drawbacks.
Your comment is valuable for us to help improve our service in the future, as well as the operator's quality toward customers.
We will inform the Vietnam Railways operator about it so that they can improve their services accordingly.
Our team wishes you a great day!
12Go Business Development Team
[Support case #1064479](https://12go.asia/en/support-case?token=89209abc878b8115529ecc17b2045c51)
火车 #SE3 仅是第2等级空调座位, Vietnam Railways, 2020年1月18日
Train stopped around Hi Van during 3 hours due to the technical problem. We missed flight and rearranged next flight by paying extra money. arrived at the destination 12 hours late.
Except for this issue everything was ok. We were very satisfied with services.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2020年1月15日
Train was on time. Was pleasantly surprised how clean the 2nd class seating area was. Seats had footrest.
One downside was the air conditioning didn’t seem to be on or was too low so the carriage was a bit warm.
公共汽车 空调座, Hue Tourist, 2020年1月13日
The bus was reasonably comfortable. The driver brought us all close to our accommodation. The driver was safe and efficient. The bus was on time.
火车 #SE1 仅是第2等级空调座位, Vietnam Railways, 2020年1月13日
12go makes booking so easy! The trip went smoothly. Seats were fairly comfortable; and even though space is an issue for my 6'2" large sized husband he did not feel squished. The train left and arrived on time. There were snacks available for purchase but we had packed our own.
火车 #SE3 第2级别空调卧铺车厢, Vietnam Railways, 2020年1月11日
Train was punctual. Only seemed to be able to book sleeping berth , so not sure if I missed something on website.. Great value for money
火车 #SE3 仅是第2等级空调座位, Vietnam Railways, 2020年1月7日
Everything is in place. Just show the QR code at the station.
火车 #SE7 仅是第2等级空调座位, Vietnam Railways, 2020年1月6日
The only negative was the lack of a window in the room. Our hosts couldn’t have been more helpful!
公共汽车 标准级带空调, Hoang Long, 2020年1月5日
I didn't took the bus as the operator she's kept saying delay 30 mind my schedule to leave hue is 9:45 I came early to the bus station around 8:30 and show my ticket he didn't say anything that bus will be delay, when time is 9:30am I asked where is the bus there's a lady in the office and she said wait 10:30am and when time is 10:30 she said bus will arrive 11:00 - 11:30! You know that there's is cheap local bus 70,000 vnd there are on time. This is mistake to book the ticket I read properly in what is in your platform I should have serve refund. I don't deserved to be treat it like that!
FYI DON'T BOOK IN 12GO ASIA IF YOUR TRAVELLING BY BUS EXPECT THERE BUS ALWAYS DELAY. Better to book in your home stay or hostel.
火车 #SE19 VIP卧铺舱, Vietnam Railways, 2020年1月4日
Nice room with nice sight seeing during travel.
公共汽车 空调座, Hue Tourist, 2020年1月3日
Great driver. He was very careful
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2020年1月2日
Comfortable, but dirty.
火车 #SE3 VIP卧铺舱, Vietnam Railways, 2020年1月1日
Pohodlné a čisté,doporučuji.
公共汽车 半卧铺, The SinhTourist, 2019年12月28日
Comfortable seat , Should choose to sit on the ground floor, Everyone must take off the smelly shoes.Recommend wearing a mask
火车 #SE1 仅是第2等级空调座位, Vietnam Railways, 2019年12月26日
Comfort trip on time. Good scenery On the way to Hue. The train was punctual. The chairs a bit stained and old but comfortable to sit on
火车 #SE7 VIP卧铺舱, Vietnam Railways, 2019年12月26日
The bed and the train are clean and comfortable.
火车 #SE1 2人舱, Vietnam Railways, 2019年12月24日
Beautiful scenery and comfortable cabin. Good lunch also. Very glad of help to get suitcases on board. Huge step.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年12月22日
Amazing scenery. Relaxing ride, right along the coasr
火车 #SE1 仅是第2等级空调座位, Vietnam Railways, 2019年12月21日
Easy booking and boarding. Train arrived on time and comfortable journey, arriving in Da Nang before time.
公共汽车 标准级带空调, Hoang Long, 2019年12月21日
Rude driver. Dirty seats.
公共汽车 半卧铺, The SinhTourist, 2019年12月15日
Trip was good and easy. We arrived at the transportation office and they shuttled us to another location to get onto the bus.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年12月15日
The train station was on time . This is a long journey by train 3hrs, only 1.5hrs on the bus. It was difficult to board. The step up was very steep and being little I found it difficult to get up. the staff on the train did not help lift up my luggage just looked as passengers struggled and helped each other. The second class seats are very tight with nowhere to put your legs. The guard came aboard, sat down opposite us then proceeded to pick his feet, nose, cough up flem then slept. Again getting off no help didn’t know if were at the right station. I’d recommend the bus, quicker and more space.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年12月8日
We selected two window seats on the same side of the cabin (one next to the other) when booking online through 12 GO website but the actual seats assigned on our tickets turned out to be on separate sides and a few rows from each other. Seemed the numbering on the actual seats vs. on the website layout were different. Although, not very clean as there were some cockroaches, the train was on time and comfortable enough for a short trip.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年12月7日
Was good and very simple.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年12月5日
Good ride, train was on time. And the scenery was amazing
火车 #SE1 仅是第2等级空调座位, Vietnam Railways, 2019年12月5日
Seats and sleeper were fine. We did find it strange to have cockroaches and mice in our first class sleeper though.
火车 #SE7 仅是第2等级空调座位, Vietnam Railways, 2019年12月4日
The ride wwas smooth, but the train is filthy. The seats didn't work. It was a fun experience, though.
火车 #SE1 仅是第2等级空调座位, Vietnam Railways, 2019年12月4日
Train arrived on time, and there was plenty of room for our full size suitcases in the overhead racks. Staff came round selling various food and drink items. The seats were a good size with plenty of leg room. Happy with the price we paid for the tickets.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年12月2日
Train departed on time, arrived 10 min late. Had decent seats and a/c. Bathroom was surprisingly clean, for functional, & tp available for a train. Overall good value and scenic ride.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年11月29日
Used old train and smelly. Very long trip.
火车 #SE1 VIP卧铺舱, Vietnam Railways, 2019年11月28日
Totally fine for a shorter journey. We got on at Hue and went to Dang An, the 1st class cabin was clean and well presented. The sheets were new and we had the lower bunks which I’d recommend.
The bathrooms were much better than I was expecting, but I’d advise taking tissues with you. Hot and cold water available in each car for cup noodles or drinking. Bargain way to travel.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年11月23日
The train was comfortable and on time. The toilet facilities could have used a good cleaning.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年11月20日
The service was on time. The air-conditioning was set at a comfortable level and the views were amazing.
火车 #SE7 仅是第2等级空调座位, Vietnam Railways, 2019年11月18日
Went from Hue to Da Nang without any issue, but the train was pretty dirty and gross.
Couldn't really see out the window because it was so full of grime. Also almost couldn't find my seat at first because most of the seats have lost their numbers, or have had them written in by hand.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年11月13日
Comfortable seats, plenty of room in the overhead racks to store luggage. Views were not up to expectations, entirely because of heavy rain and wind from nearby cyclone. Glad we did this trip; good value
火车 #SE1 仅是第2等级空调座位, Vietnam Railways, 2019年11月10日
Great service and easy to use.
火车 #SE1 仅是第2等级空调座位, Vietnam Railways, 2019年11月3日
As expected. Great views through hai van mountains. Carriage had power and good Aircon. Train was spot on time. Quicker to go by car but the scenery makes up for the slow ride.
火车 #SE19 仅是第2等级空调座位, Vietnam Railways, 2019年10月28日
Seats comfortable for a short trip. Only place luggage can go is high rack above your head so if it’s heavy you’ll need help! Train delayed by 50 mins arriving in Hue so delayed arrival in Danang but staff kept us informed so fine. 3 minute warning of arrival at destination