厢型车 VIP舱, Truly Hagiang, 2020年3月17日
Driver did not have our names, so he had to confirm first, that we were meant to be picked up by him; we did not get to Hanoi directly but were gathered somewhere else; we arrived 30 minutes late
火车 仅是第2等级空调座位, Vietnam Railways, 2020年3月15日
Train was good, but 12go Asia charges too much. Train itself costs 100k, 12go Asia charges 181k plus service costs. Too much.
厢型车 VIP舱, Truly Hagiang, 2020年3月12日
厢型车 VIP舱, Truly Hagiang, 2020年2月24日
Swapped transport 3 times!! A car, then the mini bus that's shown on photo, then a 40 minute taxi ride. This was never explained during booking and was so annoying!
厢型车 VIP舱, Grouptour, 2020年2月20日
Pleased with the transfer time,could have been reassured we were on the correct minibus after getting off once onto another bus then back off and back on the original bus,but we got there.
火车 仅是第2等级空调座位, Vietnam Railways, 2020年2月17日
Nice new train wagon. Clean, lots of space, fast and convenient transportation.
厢型车 VIP舱, Truly Hagiang, 2020年2月15日
Comfortable van. Prompt.
厢型车 VIP舱, Truly Hagiang, 2020年2月13日
It took quite some time to pick up all the passengers. And no communication with driver, not even a word in English. They just sent one random car for us, to drive us to the van. In the middle of hanoi, the driver sennt us to one random car. Of course nobody knew English from them so we had no idea what is going on.
厢型车 VIP舱, Truly Hagiang, 2020年2月8日
Hard to identify the van as it was not marked 'Truly Hagiang' as per the picture on our booking form. The driver did not speak English and luckily my husband could converse with him in Vietnamese. It took a while to pick up all the other guests and by the time we got back to Hanoi it was half an hour later than the time advised. The actual trip was quite uncomfortable due to the driver constantly beeping and accelerating - not a smooth ride.
火车 #SE8 仅是第2等级空调座位, Vietnam Railways, 2020年1月26日
Loud Music in the train.
火车 #SE8 仅是第2等级空调座位, Vietnam Railways, 2020年1月24日
The train was a bit late but other than that fine
出租车 4 座 SUV, OUROS Travel, 2020年1月24日
Our driver was very friendly, but clearly newer to driving in Hanoi.
公共汽车 快捷29, Sapa Dragon Express, 2020年1月23日
Excellent. Great communication and on time!
公共汽车 快捷29, Sapa Dragon Express, 2020年1月16日
hi the bus ride was okay. But we were a bit confused at to what time the bus will come to pick us up. Bit over all it was fine.
火车 #SE6 仅是第2等级空调座位, Vietnam Railways, 2020年1月12日
Comfortable and affordable way to travel between Hanoi and Ninh Binh. The train aisle was very spacious, seats were comfortable for the short ride. I love that they include two plug sockets at every row to allow people to charge their electronic devices throughout the journey.
火车 #SE8 仅是第2等级空调座位, Vietnam Railways, 2019年12月26日
Comfortable and almost on schedule. Staff was helpful.
厢型车 VIP舱, Truly Hagiang, 2019年12月16日
Save driving, reliable WiFi, almost no delay, great trip
火车 #SE6 仅是第2等级空调座位, Vietnam Railways, 2019年12月10日
Train on time and everything okay.
厢型车 VIP舱, Grouptour, 2019年12月10日
The van from Ninh Binh to Hanoi is good as expectation but nothing on schedule both pick up and drop off.
火车 #SE8 仅是第2等级空调座位, Vietnam Railways, 2019年12月4日
Not as nice as the train I took from Hanoi, carriages were older and not as comofortable. However, train was on time and everything worked.
火车 #SE8 仅是第2等级空调座位, Vietnam Railways, 2019年11月26日
Staff is kind.
火车 #SE8 仅是第2等级空调座位, Vietnam Railways, 2019年11月24日
The train was very punctual. Air conditioner worked fine, however the cleanliness of the train needs to be improved. We spotted some baby cockcroaches beside the window. We were not shocked but it somehow affected our level of comfort during the train journey from Hanoi to Ninh Binh. Otherwise everything was fine throughout!
厢型车 VIP舱, Truly Hagiang, 2019年11月17日
Whole transfer was full of confusion! Although we waited for 75 minutes at the meeting point, bus driver #1 obviously couldn't find us... Later we were picked up by driver #2, but had to change the bus at Ninh Binh. In the end, we arrived 1.5 hours behind schedule in Hanoi. Only positive: the service staff tried to give support via WhatsApp, but half an hour after actual departure...
厢型车 VIP舱, Grouptour, 2019年11月9日
Journey was ok but operator tried to amend original plan. After several emails we managed to maintain initial itinerary.
厢型车 VIP舱, Truly Hagiang, 2019年11月1日
Pick up was confusing as we were picked up initially in a car that was unmarked with company name and the bus we went to also didn't have to company name from 12 go Asia. Recommend making these match or give the driver a sign to hold whe meeting customers.