We bought multiple train tickets and had it all delivered to the hotel at once. However, we paid the USD10 delivery for each individual ticket.
火车 #8058 一等座, Sri Lanka Railways, 2022年4月17日
The seat no. printed on the ticket was wrong.
火车 #8056 一等座, Sri Lanka Railways, 2022年3月5日
Delivery was on time, excellent service, fair prices and fees. Reliable customer support.
火车 #8056 一等座, Sri Lanka Railways, 2022年2月27日
I had paid for the tickets to be delivered to my Hotel in Colombo. But when I arrived I discovered there were no tickets. I had to call the office and after several calls from my international mobile phones, they confirmed they had my 2 sets of tickets in the office. They managed to deliver the tickets in time for our train just a couple of hours in advance. This was an anxious period I was was really disappointed with the local supplier performance. I just dont understand why they had not delivered the tickets.
火车 #8056 一等座, Sri Lanka Railways, 2022年1月11日
Great service and prompt delivery of tickets
火车 #8056 一等座, Sri Lanka Railways, 2022年1月5日
Tickets delivered to hotel, text updates sent confirming times. Very good and efficient
火车 #8056 一等座, Sri Lanka Railways, 2022年1月1日
Chandilka... was extremely helpful in finding our villa which had changed name ... Sri Lankan help personified. Would gladly recommend Chandilka. He must be part Scottish. Thank you. Nick
出租车 舒适经济舱, Stef Lanka Tours (Stef Lanka Tours), 2020年2月17日
Great communication via email and WhatsApp to organise this.
Lovely train journey. I recommend using 12go.asia
火车 #8056 一等座, Sri Lanka Railways, 2019年12月22日
We have used 12go.asia on a number of occasions during this current trip through Asia and, until now, have been entirely satisfied with the service and booking process. However, it didn’t go so well for this trip.
We made this booking on 1st April for a train journey which wasn’t taking place until 1st December. Whilst the receipt stated that they couldn’t guarantee getting exactly the trip and class that we requested, we figured that, given the amount of notice, 12go.asia would be on it on the day the tickets were released to ensure we got the ones we requested. We received communications on 7th November telling us that we hadn’t got the times we requested for either our outward or return journeys. We wanted an early outward journey and a late return and got the exact opposite, effectively losing two days of our stay in Galle.
We were even more disappointed when we learnt from other travellers that they had purchased tickets for the trains we wanted from the railway station and first class were still available!
There was also a lot of confusion as I was sent itineraries with different times and ending up getting very frustrated as I tried to work our exactly what trains we were actually on.
The journey itself went very smoothly, the train was late departing Colombo and arriving into Galle but, as we were already 7 hours later than we wanted to be, this became irrelevant. The First Class carriage is very comfortable and the journey along the coast is very pretty.
火车 #8056 一等座, Sri Lanka Railways, 2019年12月3日
This review is based on the purchase of tickets and support provided by 12GoAsia. Unfortunately there was a country wide rail strike so we could not actually take the train. The support and communication provided by 12GoAsia was excellent. I would certainly use them again.
火车 #8050 一等座, Sri Lanka Railways, 2019年10月5日