Caticlan Jetty Port到Batangas Pier

最好的体验，谢谢???? 工作人员非常通情达理

The best experience thank you😍 crews are very accommodating

旅行时间短，住宿条件好。 问题是电子设备的充电问题，虽然要花钱，但机上总是没有可用的硬币。

Fast travel time good accomodation. Problem is charging electronics although it cost but always no available coins onboard

多多少少按时到达。比飞行便宜。

Arrived more or less on time. Cheap alternative to flying.

在Covid季节，等候室很拥挤，都在室内。港口不允许在室外等候。座位区比挤满人的双层床区要好得多。一个可以容纳150人的区域里只有我们10个人！ 我猜人们不愿意为躺着的座位多付一点钱。许多座位都修得很差，公司似乎并不关心维修问题。 你必须为你的手机充电付费的充电站（荒谬）大部分都坏了，没有电缆。那些据说可以工作的充电站，你扔下钱，你的手机就没有电了！浪费了时间和精力，人们挤在充电站区域。对于Covid时代来说，这不是一个好主意。我不知道为什么公司不能到处都有插头，让人们为他们的手机充电。他们在公共汽车上有，60至100公里的费用为200、300比索。你在这里花了近1500比索，却没有免费充电？咖啡馆很好，但一旦关门，就再也没有人去喝早咖啡了。我想说的是，我喜欢这家公司，而不是2go，后者把人当成动物。我在2go渡轮的最后一次经历是，他们把有1000名乘客的渡轮推迟了5个小时，这样他们就可以在路上多装一些卡车。1000人的时间可以用来为即将到来的卡车多装几个比索！

The waiting room crowded and all indoors during Covid season. The port does not allow waiting in outdoors area. The seating area was much nicer than the bunk bed areas jammed with people. There were only ten of us in an area for 150! I guess people did not want to pay a bit extra for the reclining seating. Many seats were in bad repair, the Co. does not seem to care about the maintenance. The charging stations where you had to pay for charging your cellphones (Absurd) were mostly broken and no cables. The ones supposedly working, you dropped the money and your phone got no juice! waste of time and effort with people crowding the charging stations areas. Not a good idea for Covid era. I don't know why the company cannot have plugs everywhere for people to charge their phones. They have them in buses that cost 200, 300 pesos for 60 to 100 kilometers. You paid close to 1500 here and no charging free? Cafe was nice but once it closed it never opened for morning coffee. I WILL SAY THIS I LIKE THIS COMPANY BETTER THAN 2GO WHICH TREATS PEOPLE LIKE ANIMALS. MY LAST EXPEIRENCE WITH 2GO FERRY WAS THEY DELAYED THE FERRY FOR 5 HOURS WITH 1000 PASSENGERS SO THEY COULD LOAD A FEW MORE TRUCKS ON THE WAY. THE TIME FOR 1000 PEOPLE WAS DISPOSABLE FOR A FEW MORE PESOS FOR THE TRUCKS COMING!

免费提供的床单是合身的床单。我们不得不花 60 比索租了一条毯子，用在一个装有空调且温度固定的客舱里。免费食品不包括任何类型的饮料，甚至连水都没有。

The free linen provided was the fitted bed sheet. We had to rent and pay 60 pesos for a blanket to use in a cabin that was fully air conditioned & the temp was fixed. The free food did not include any type of beverage not even service water.

没有毯子/坡道无法通行，所以我们不得不带着行李和孩子走楼梯，工作人员很粗鲁。 在Caticlan Starlite的售票处工作人员太粗鲁了。

no blankets/ramp was not passable so we had to carry our luggages with our kids thru the stairs, crew members are rude. ticketing office crew in caticlan starlite was soooo rude. would not recommend

这是一次伟大的旅行，在预期时间到达......☺️，直到下一次旅行......

It was a great travel, arrived at expected time...☺️ Till next travel...

我们本应订游客舱，但你们给我们发邮件说游客舱已经满了，所以你们想出了我们必须订机舱的办法，我们就订了。当我们上船后，机组人员说没有舱位了，于是又把我们转到游客舱，并退还了我们为舱位加的钱。你们的系统太差了，机组人员很难解决我们遇到的问题。

We are supposed to be in tourist then you emailed us that the tourist slots are full already, so you came up with the solution that we have to book in cabin, so we did. Then when we were on board already, the crew said that their are no cabin available for us so they transferred us to tourists again and refund the money that we added for cabin. Your system is so poor and the crew had a hard time to fix the problem we encountered.

我们在上船前和上船过程中都经历了很多延误。 船员们很难解决这个问题，导致了混乱。

We experienced a lot of delays before and during on board. The crews had a hard time to fixed the problem and led to confusion.

Starbite 柜台的工作人员在回答问题和提供服务时对每位乘客都非常粗鲁。他的名字叫 JAYVEE。他不配在酒店业任职。我是游轮上的一名服务员，他对每一位乘客的表现都是我不能容忍的。如果他私下有问题，他必须隐藏起来，不能表现出愤怒和对乘客的不尊重。我一直在观察他，直到他被另一位比他更好的船员换掉。

There is this crew at the Starbite Counter that is so rude to every passenger when he answered questions and provide service. His name is JAYVEE btw. He doesnt deserve a position in the hospitality industry. I am a waiter in a cruise ship and what he showed to every passenger is not tolerable for me. If he has a problem in private, he must hide it and not show anger and disrespect passenger at all. I observed him the whole time until he was changed by another crew that is better than him.