文礼到成功时代广场

It said the journey should take around 5 hours 10 minutes but took around 9 hours

A bit rushed at like the border and stuff, and the 2nd driver wouldnt let me keep my small bag (with all my valuable items) with me in the bus but insisted it had to be in the cabin space, although I had it with me in my seat for the whole first part of the journey.

The bus was over one hour late. The seats were not stable and kept bouncing.

great bus, little delay at the boarder but that was expected. The only thing is the busses are hard to distinguish when you are at the bus stop do make sure you are asking the bus drivers in order to not missthe bus.

Bus was quite late. The expected arival time was very optimistic. It took about 2.5 h just to leave Singapore and pass customs. Wholw journey took about 7 hours. Keep that in mind.

Driver was polite but the assistance who is taking out and putting the luggages inside was so rude. Bad behaviour, never told us that we arrived the destination, always talking loudly in midnight.. never again

Perfect trip, all works, wifi, charging, very clean and easy driver.

We arrived late and at a wrong place, mzch further from the center than supposed to. The driver said the vehicle was broken, but when everyone was out he just kept driving... He honked very loud and a lot during the drive. It seemed as he was stressed that we where late. He droped us 1h later than scheduled and on a trainstation outside kuala lumpur. So we had to find out by ourselfs how to get to the city. No excuse, no attempt to help us. That was really a bad experience. At least he dropped us at a trainstation and the seats were comfortable. Therefore 2 stars and not only 1.

Pesky taxi driver when we got off the bus in Times Square. They must be stopped the next time

Bus startet 1 hour later without any information. Because of that we had extra costs of 20 dollars and hat to wait without seats outside the shopping mall. The bus itself was really comfortable and fast. WiFi in the bus was working, really nice bus driver. Everything at the office in Singapore before the transport was disappointing, the drive itself pleasant.