波普海滩酒店接送到奧南

Everything went smoothly. No problems along the way. I recommend it.

Bei theoretischen 3 h Fahrzeit - 3 Stunden Verspätung! Der Bus hat mehrfach angehalten, weitere Passagier und um Pakete mitzunehmen bzw. auszuladen. Dabei wurden Umwege von mehr als 30 km in kauf genommen. Wenn Man zu zweit ist kommt Taxi nicht teurer. Viele Fahrgäste waren stinksauer 😡.

Even though you need to transfer 3 times + a ferry, the whole process was easy. There was always some employee to guide you for the next transfer, and vehicles were comfortable too

Tout s'est très bien passé. Nous sommes même arrivés en avance.

Le trajet s’est bien déroulé, on est même arrivé en avance! Cependant, à la fin, nous avons du payer en plus pour être déposé à notre hôtel alors que cela devait être inclus dans la réservation!

Quite hectic with bus transfers. Didn’t seem like they had the proper number of vehicles initially and there was lots of confusion about who would be going where and at what time but we made it to proper location on time.

Experience is somewhere between poor and average - We were given very little information about where to go after receiving our tickets at the Koh Samui office so we just hoped for the best. After the ferry, we got told to go to a van

Everything went as planned, got dropped off at my hostel.

1. In the booking page, it indicated that the trip will be a ferry, a bus and a minivan. Eventually there were the ferry, and 3 minivans... 2. I was promised that the driver of the last minivan will drop me at my hotel, because that is what I've paid for in advance. But the driver wanted to drop me at Ao Nang center, and argued with me. Eventually, he did took me to my hotel, but I had to argue with him for that - This is not accepable. 3. However, the trip was good.

The overall journeys went ok, but there were too many people and not enough staff at the "check-in" point (not the staff fault) in Koh Samui and once we arrived at the Port of Surat Thani, it was very chaotic and disorganised to understand which bus was going where having to ask multiple times and individuals but we made it. I would recommend to Phantip to not require passengers to have to check-in at the office when all tickets have been bought online already and advise passengers how to proceed right away to the ferries or buses to save time and hassle.