The vehicle was a Toyota Innova and I would guess it had to be at least 10 years old. Honestly, it looked like an old family vehicle, not a Luxury SUV. There was no room in the boot as there was a spare tire so the driver had to put my luggage on top of the spare tire. The vehicle was not clean on the inside The driver was late and as best I can tell he was not able to find my address. No call or text.
30 min delay. I do not know who to blame. We asked to be picked up at Ao Prao Pier. We’ve been notified that it would be ok. Did the driver be advised ?
Moreover I contacted 12go support to have the taxi plate number as I did not receive It. As I did not receive any answer despite I paid for priority support, I had to contact MCC Van company myself to get the information. Fortunately I kept the contact from a previous booking.