I took this boat because it was faster. They overbooked the boat, not everyone had a seat. Plus there was no aircon, boarding was a mess in the super heat. If I did it again I would advice taking Eka Jaya boat, its a bit longer trip but the boat is longer so less sea sickness, plus the aircon is good (although even a bit too cold). Its still indonesia so dont expect great customer service and organization, but my way to Gili was with them and it was a much nicer trip. Also watch out for their "bus" transport, its a lot of waiting and often not direct, I would negotiate my own taxi if I were you.