EL
Emma L公共汽车 豪华经济舱, Isarog Line, 2020年1月15日
There should be an option to choose seat number upon booking. I booked this bus so i will not be seating with someone i'm not related to. But the seat is pre-assigned.
CJ
Christine J公共汽车 带厕所空中客车, Penafrancia Tours, 2020年1月9日
Convenience wise its a 5 star for me however there are hidden charges that was charged to me. When i redeem the actual ticket it only cost for 822 wherein I was charged 961 per trip plus a service fee of 89 pesos.
RJ
Ruben J公共汽车 普通, Penafrancia Tours, 2020年1月6日
delayed ng 3 hours ang bus and yet wala man lang update o info from counter. kung hindi pa kami nagtanung.
CP
Cristy P公共汽车 豪华经济舱, Penafrancia Tours, 2020年1月4日
It’s ok
KR
Kc R公共汽车 空调普通型, DLTBCo (DLTBCo), 2020年1月2日
Very accommodating
MA
Marie A公共汽车 带厕所空中客车, Penafrancia Tours, 2020年1月2日
My sister arrived at Naga 2hrs earlier than the expected time.
OG
Omega G公共汽车 带厕所空中客车, Penafrancia Tours, 2020年1月2日
The booking service was great. As for my trip, because of the holiday traffic it took me 9 hrs to reach Naga City. The Z7 bus also arrive an hour late.
JD
Jonalen D公共汽车 空调普通型, DLTBCo (DLTBCo), 2020年1月2日
Perfect to book when peak season.. hassle free..di na kailangan pumila ng pagkahaba haba.. thumbs up!!!
AL
Alvin L公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月29日
You require your passengers to print out the voucher or else no boarding pass will be given. You just don’t know how inconvenient your process is but when I reviewed your instructions sent via email, passenger can just present the booking reference at the counter if no printed copy on hand to get the boarding pass but DLTB staff insisted passenger should have a hard copy of it. The passenger had to look for a computer shop nearby felt scared because the place is not a safe area to walk by. I can’t help but to compare your service to our bus line who give passengers no headache as they accept e-voucher/soft copy of the reservation. You need to improve your process on it. Looking at the other reviews, no wonder they are disappointed same as what we felt. Please hear our sentiments and invest on improving your service.
EB
Emmanuel B公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月28日
A little bit delayed but doesn’t affect the overall service.
JH
Jan H公共汽车 普通, Penafrancia Tours, 2019年12月26日
Departure was delayed as the bus did not arrived on time. Consequently, we also arrived late in our destination.
RG
Rozelda G公共汽车 无空调经济舱, Legaspi St Jude Transport Lines, 2019年12月24日
Masikip s terminal ????
BR
Benjamin R公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月23日
The bus was late of 1 hour + from the booking time. Travel is ok but there are 2 extra passengers along the center which supposed to be none. They are seated at the back without extra seat just seating on the floor.
JQ
Jacer Q公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月23日
Delayed
ZR
Zorilla R公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月22日
Hindi pumapayag ang DLTB na di printed amg voucher but other bus companies accept voucher using phones. Aside from that, DLTB front officer doesn't help me with the location na malapit kung san magpapaprint. Kung di pa ako dalawang beses na pababalik balik, di pa nila sasabihin na meron sa Metropoint Mall
JA
Julie A公共汽车 普通, Penafrancia Tours, 2019年12月22日
We arrived safely though there was a delay from the departure area.
JD
Jazzver D公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月22日
It was a great trip!
MA
Mirzi A公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月22日
delayed departure
MF
Mrs. F公共汽车 无空调经济舱, Legaspi St Jude Transport Lines, 2019年12月21日
Easy booking, safe traveling..
ST
Severo T公共汽车 卧铺, Isarog Line, 2019年12月20日
Has spacious bed than sleeper bus in the north. With curtain so you will not disturb while you are sleeping.
LP
Liezl P公共汽车 豪华经济舱, Isarog Line, 2019年12月19日
leg reclining is not working.
TB
Timothy B公共汽车 带厕所空中客车, Penafrancia Tours, 2019年12月16日
First driver was good second 1 Star crazy driving couldn't sleep busy holding on
TF
Thea F公共汽车 高级天空巴士, Penafrancia Tours, 2019年12月11日
the trip took a longer time than expected because a lot of road under construction. However, you have to improve your waiting area. it's really small and no proper seat for everyone. Good thing it's not raining during the time we are waiting to board the bus. Either you have a place where people can leave their belongings or improve the area where people can wait for their respective buses.
MR
Maria R公共汽车 带厕所空中客车, Penafrancia Tours, 2019年12月10日
I don't get what I'm expected seat that I saw online but I skipped the line in paying tickets in the terminal. The online had higher price than buying in the terminal because of additional charges. My rate is 3 because of the advantage and disadvantages on booking online.
MF
Mrs. F公共汽车 豪华经济舱, Penafrancia Tours, 2019年12月8日
Very Comfortable and convenient....
WJ
Winnie J公共汽车 普通, Penafrancia Tours, 2019年11月26日
Trip was smooth but who am I to judge if I was half asleep the whole trip. But all in all loved it. Thank you for helping me with my most unforgettable experience.
AP
Aschyll P公共汽车 卧铺, Isarog Line, 2019年11月12日
Safe at masarap tulog ko hehe nkapag pahinga ako talaga ng maayos
CC
Cherry C公共汽车 带厕所空中客车, Penafrancia Tours, 2019年11月10日
Restroom dirty
KR
Kristine R公共汽车 普通, Penafrancia Tours, 2019年11月4日
The trip was good, but the ticket price was too expensive. I paid 1k but the official receipt was only 800. The charge was too much.
NA
Nelia A公共汽车 带厕所空中客车, Penafrancia Tours, 2019年11月4日
Glad that you have a free snack that others do not have. First time to have this as a bus rider. More power.
DJ
Daryl J公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年11月2日
The bus is so late.
MA
Michael A公共汽车 带厕所空中客车, Penafrancia Tours, 2019年10月30日
very comfortable and relaxing ac bus that had experienced
ME
Maria E公共汽车 带厕所空中客车, Penafrancia Tours, 2019年10月29日
courteous drivers
KC
Kevin C公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年10月25日
The scheduled time/trip was cancelled and was only informed when claiming for the ticket in lieu of the voucher presented :( (on the very same day of the travel sked)
EA
Efren A公共汽车 豪华经济舱, Penafrancia Tours, 2019年10月23日
Travelling from point A to point B never guarantees occasional “bumps” along the way (pun intended). Basic road conditions such as never-ending construction delays or detours are SOP on Philippine roads, unfortunately. Yet bus operators can greatly ease the travelling public by maintaining clean and operable restrooms, as well as safer waiting areas. Both are deplorably pathetic! And what is the deal with the same stop at Villa Escudero that offers only McDonald’s and another local eatery? Can’t all these multi-company bus operators pool their resources and invest in decent terminals, bus stops away from the main road, complete with varied amenities for food choices, functioning restrooms and safe rest areas? Passengers require basic quality service for their hard-earned money, yet quite often find themselves with no other viable choice than endure pathetic commute situations.
JP
Jean P公共汽车 高级天空巴士, Penafrancia Tours, 2019年10月21日
I honestly suggest for a convenient restrooms and lounges and/or waiting area at least, i observed plenty of customers but feeling so uncomfortable due to small/limited place to move around, unlike the bus company bound to BAGUIO, i think you too can be at par with them.
RB
Roy B公共汽车 带厕所空中客车, Penafrancia Tours, 2019年10月21日
Everything is good
EL
Eve L公共汽车 Lazyboy, Isarog Line, 2019年10月20日
The bus is like not well maintained its sounds like the engine is gonna give up.
JR
Julie R公共汽车 卧铺, Isarog Line, 2019年10月17日
Nice sleepers, it’s very comfortable but we arrived at 4:45am instead of 7:45, the air conditioning was way too strong, it was freezing in the bus. Driver a bit crazy, it’s moving a lot..when I say moving it’s more like crashing. No pillow or blanket.
MT
Melvin T公共汽车 Lazyboy, Isarog Line, 2019年10月3日
The reading lamp is automatically turn off while traveling. Please be advise that other passengers do readings.
AA
Ariel A公共汽车 Lazyboy, Isarog Line, 2019年9月17日
Sira sira yng chair ng ISAROG bus
JB
Jovy B公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年9月16日
Patigil tigil nalng ung bus naunahan pa nag ibang dltb bus
CD
Cherina D公共汽车 普通, Penafrancia Tours, 2019年9月16日
I didnt had a chance to choose my seat. I just got random seat
RS
Rubie S公共汽车 Lazyboy, Isarog Line, 2019年9月1日
it is so comfortable..we love it much..we just slept in the trip..feels like a mobile hotel so comfy..when we woke up we arrived already...
LV
Leah V公共汽车 豪华经济舱, Isarog Line, 2019年8月31日
Iam comfortable that I choose Bicol isarog bus. I like it !
The way they drive is very good and smooth. And iam comfortable ,also ????
AJ
Angelica J公共汽车 普通, Penafrancia Tours, 2019年8月20日
Awesome trip
RM
Remelisa M公共汽车 豪华经济舱, Penafrancia Tours, 2019年8月10日
The trip was comfortable. I slept the entire trip. Woke up in Naga City already. I could not rate it 5 stars because the restroom at the bus station was not up to par and the waiting area was open. Also, it would be better if there was some sort of canteen that the passengers can stay in and maybe work on their laptops while waiting for their trip.
NT
Nerissa T公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年8月5日
Had a smooth travel despite the bad weather. Driver and conductor were super nice too.
JK
Jenerd K公共汽车 豪华经济舱, Penafrancia Tours, 2019年7月30日
Ok yung pag punta pero ung pag uwing bus yung teller inask ko ng maayos sabi ko ung makakahiga na may crako sabi 1,100 daw d nmn pala ung lazy boy...tapos nasira pa aircon nung bis na yun natagalan pa kami kaninang madaling araw tapos binyahe parin ayun lalo nasria kaya pinalipat kami a isang bus na wala ng cr
MP
Michelle P公共汽车 卧铺, Isarog Line, 2019年7月30日
Super Fast
Super Safe
Super Convenient
Superb Service!