The boat was very late and I didn't know that the boat will stop in 2 more island before Bali.
轮渡 快艇, DPrabu Fast Boat, 2022年5月18日
Not recommended. Long waitings, hot as hell, stressing and the the 2h trip that is expected is not 2h trip at all. They go around to other islands (Gili Air and Lombok) instead of going to Bali directly so they sell you a 2h trip but you end un losing like 4-5h.
The boat was scheduled at 11am. They made us be there at 10am. The ferry arrived at 12am, then instead of going back to Bali we went to Gili Air. Then to Lombok. Finally at 12:40 we start going to Bali. (We arrived to Bali at almost 15h, 2 hour later, and the sea was perfectly fine, it was not due to a weather condition but because of the awful service and organization).
轮渡 快艇, Ostina Fast Boat, 2022年5月17日
When I was in trouble. Customer support was amazing and there was even a checkup call to check if my I’ll
Wife was okay. Amazing!
轮渡 快艇, DPrabu Fast Boat, 2022年5月5日
轮渡 快艇, Ostina Fast Boat, 2022年5月3日
Was traveling on the top of the boat, was great experience
轮渡 快艇, Ostina Fast Boat, 2021年3月18日
Everything was well organized and efficient.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2020年1月21日
I took this boat because it was faster. They overbooked the boat, not everyone had a seat. Plus there was no aircon, boarding was a mess in the super heat. If I did it again I would advice taking Eka Jaya boat, its a bit longer trip but the boat is longer so less sea sickness, plus the aircon is good (although even a bit too cold). Its still indonesia so dont expect great customer service and organization, but my way to Gili was with them and it was a much nicer trip. Also watch out for their "bus" transport, its a lot of waiting and often not direct, I would negotiate my own taxi if I were you.
轮渡 快艇, Semaya One, 2020年1月5日
Service was top notch despite the very choppy waters we faced on the waters - resulting in me puking quite a bit on the boat. The boat is generally very clean.
The crew provided cold towels , vomit bags and ensured we are alright . Toilet on the boat was kept very clean too.
轮渡 高速游轮, Gili Getaway (Gili Getaway), 2020年1月3日
The people who transfer from harbour to the hotel back try to cheat and take money and harass you badly. It’s disgusting, They need to stop this will not take this service again
轮渡 快艇, Wahana Gili Ocean, 2019年12月5日
The ferry was comfortable and on time
轮渡 快艇, Eka Jaya Fast Boat (Eka Jaya Fast Boat), 2019年11月18日