The whole trip/experience could have been a lot better if not for the long delay. The assigned bus was supposed to depart 3:45pm but we were able to depart almost 10pm. The bus did not arrive to the bus terminal on time. According to some bus operator personnel, the bus got stuck in traffic somewhere in CamSur due to some road works. Anyway, 6+ hours delay is too long and they could have done a better job in their scheduling.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年12月27日
The trip was delayed for 5 hrs. 12Go fare is so expensive compared to the fare in the bus terminal and confirmation email takes so many days to receive. It is very hard to contact 12Go, since it does not not have a telephone number. Therefore, I found it not accomodating.
公共汽车 空调普通型, DLTBCo (DLTBCo), 2019年8月14日
Nice nmn. Kaso nag doble yong number ng seats nmin bali dalawang tao kaming naka booking sa upoan. Pero na agapan nmn agad. Kaya 4 ang rating ko