The bus got me to the right city but I would not recommend taking this company. It is certainly a doable option if you have everything lined up, your visa, your ticket, your luggage, but if you expect to need help or be stressed out by a confusing border crossing process, do yourself a favour an pay more money for another company. The border crossing process was as follows, they take your passport from you at the beginning of the ride (not sure why) and give them back just before the border crossing. Then they had us get off the bus and hand them to another man, walk forward a ways before getting back on the vehicle. We sat in the bus for a few minutes again before getting off once more, this time they were taking our stuff out of the bottom of the bus so we figured we should collect it (you don't need to take your stuff from your seat... turns out you'll be back later). We brought our luggage through the border control room. People with e-visas had to pay attention to when their passport was held up, when the man held it up he would tell you to walk forward, this means past the passport stamper and to the luggage scanner, somehow the bus company had it stamped without my being present. You'll likely need to have it looked over one last time before leaving the building.
In general there was no guidance or help from the company, the staff do not really speak english, and when they do they were usually yelling the same incomprehensible word over and over again. Be patient, flexible, and don't get butt hurt if you are yelled at and you'll be ok.
حافلة سريع, Long Phuong Cambodia, ٠٧/١٢/٢٠٢٢
Bus is a bit old and shabby, but comfort was ok. WiFi was not available.
Border procedure was very simple and staff did everything for us. They were aware of the fact, that some countries can stay 15 days in Vietnam without Visa.
حافلة سريع, Long Phuong Cambodia, ٠٣/١٢/٢٠٢٢
At first the operator told us that we can‘t take the bus because our Visa for Vietnam was the wrong border and that they won’t take us the bus without visa. I tried to explain that since we are from Germany we can stay in Vietnam up til 15 days without any visa. Took some time until they finally let us into the bus. Actually the bus had already left but they called the bus driver to tell him to stop and wait for us and a friendly employee drove us for free to the bus in his tuctuc. Bus has been quite comfortable. Only the bus driver honked the horn permanently, which was a little annoying.
Boarder check and entry into Vietnam went surprisingly well, the operator was organizing everything for us.
Arrived in time in HCMC.
All in all I would definitely recommend it!
حافلة سريع, Long Phuong Cambodia, ٢٢/١١/٢٠٢٢
If you’re worried about getting messed around, then just go with IBIS, we’ve always used them and have always had professional service where they actually care about their passengers. Will continue to use them in the future.
حافلة Universe Noble 37, Giant Ibis Transport (Giant ibis Transport), ٢٠/١١/٢٠٢٢
The bus was quite old and dirty. There are 3 wide seats in each row except the rear row where the are 4 borrow sits of course we were seated in the last row... The bus was full of noisy people using their cell phones loud, one kid pissed on the floor. Reading previous comments we were scared of crossing the border, bribes etc. but fortunetly nothing like this happened. The company employees helped everyone to get all the stamps and pass the border control. All smooth. The driver was very good and all the staff helpful.
حافلة سريع, Long Phuong Cambodia, ٠٩/١١/٢٠٢٢
Overall a comfortable trip. The staffs dont speak english well, but at least they try to help.
حافلة سريع, Long Phuong Cambodia, ٠٤/١١/٢٠٢٢
Very comfi seats, easy border from Phnom Penh Cambodia to ho chi minh Vietnam. They had stops for toilet and the drivers are very friendly,helpful,courteous. the employees/driver are made everything easy to check in the border for us. I would Book again. It was a very Nice experience!
حافلة النائم, Kumho Samco (Kumho Samco), ٣٠/١٠/٢٠٢٢
Overall, a great experience. The only drawback was that there were 3 stops on the way, which I felt were a lot
حافلة رفاهية الكون, Giant Ibis Transport (Giant ibis Transport), ٢٤/١٠/٢٠٢٢
We were expecting the nice mini van for the whole trip, however when we arrived in vietnam we were moved onto another bus which was much smaller and 1 person had to stand up for the trip.
حافلة سفينة ساحلية, Virak Buntham Express, ٠٨/١٠/٢٠٢٢
Worth every penny. Smoothest and most comfortable travel ever. Thank you!
حافلة رفاهية الكون, Giant Ibis Transport (Giant ibis Transport), ٠٦/١٠/٢٠٢٢