GH
Gemma HBooked a 14 seater minivan to leave at 7:30 am, was told there was no bus at 7:30 but was leaving at 8:30. Had a flight to catch leaving us worried we would miss it. There was 20 people on a 14 seater minivan so be prepared for cramped conditions in hot weather so wasn’t pleasant.
On the positive side it only took 7 hours not the 10 specified so caught the flight on time. Great service from 12go though. Easy service booking the tickets and great communication. Got us from A to B
شاحنة إقليمي 14 راكب, Vieng Chaleune (เวียงเจริญ), ٠٩/٠٢/٢٠٢٣
LH
Liam HWould have preferred just to have train tickets organised and make own way to the station rather than take the transfer.
القطار درجة ثانية, Naluang (Naluang), ١١/٠١/٢٠٢٣
SP
Selvaraju PGood service, very happy with the arrangement pick up from hotel semd to station. Train very smooth n fast...
All enquiries was responded fast kudos to the team...
القطار درجة ثانية, Naluang (Naluang), ٣٠/١٢/٢٠٢٢
AH
Anja HCompany rejected giving any sort of children discount (for 3 kids) for train tickets, despite that kids under 120cm are free of charge and otherwise are 1/2 price, we were still charged full adult prices when going via the Agency.
القطار درجة ثانية, Naluang (Naluang), ٢٥/١٢/٢٠٢٢
PB
Paul BBooked for the 15/1/22 received confirmation and e tickets then got email on the 14/10/22 saying it’s been cancelled as it’s full, but can travel on the 16/10/22 @ 11.30. Arrived only to be told it’s fully booked again but I can get the 18.20 train even tho I had the tickets for both trips that was so say fully booked. So had to pay for another nights hotel in Luang Prabang and also lost a night in Vientiane that I had already payed for.
القطار VIP مكيفة, Naluang (Naluang), ١٧/١٠/٢٠٢٢
FL
Fenny LThis was a very bad experience. We had booked a 1st class seat on the bullet train from Luang Prabang to Vientiane departing 11.30. We we arrived for our transfer to the station it turned out our booking had been cancelled and we were now on the slow train in 2nd class departing 16.16. Vevy bad. We now had to kill time and hang around. 12Go tried to book the tickets too late and we missed out and got shuffed on later train. Not happy!
القطار VIP مكيفة, Naluang (Naluang), ٠٤/١٠/٢٠٢٢
RC
Rattanaporn CWe were booked on a prepaid journey VIP to Vientiane and the day before we simply informed by the Hotel reception that our place wa cancelled (not the train, just our prepaid seats). We were transferred to a normal train more than 4 hours later. That is not the kind of service neither booked normal expected.
القطار VIP مكيفة, Naluang (Naluang), ٠٣/١٠/٢٠٢٢
JN
Johnny NTaxi transfer never showed and train was late.
القطار VIP مكيفة, Naluang (Naluang), ١٨/٠٩/٢٠٢٢
CF
Catherine FThere is not a lot of leg room on the minibus but the journey was comfortable and the driver was safe. The rest stops were also regular enough and the included lunch was a nice bonus. Many thanks to the driver for keeping us safe on the mountain roads!!
شاحنة إقليمي 14 راكب, Naluang (Naluang), ٢٥/٠٢/٢٠٢٠
HW
Herbert WDrivers were excellent! Our bus was 30 minutes late picking us up, but good part was they picked us up at our hotel. We arrived in Vong Vieng where a transfer was made, all well organized. We were escorted to a different van which took us to Vientiane. Next time I would limit baggage on such a trip. Each of us carried a large suitcase, and drivers managed to fit us all into the van, but next time a rucksack would be easier. The van ride from Luang Prabang was very full of people and luggage. Our transfer van to Vientiane was roomier and more comfortable. I would use this service again.
شاحنة شاحنة صغيرة أو حافلة, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), ٢٢/٠٢/٢٠٢٠