Squeezed into a 14 person bus with 20 people! Air con was very weak! The journey is very bumpy and windy roads! Would have been better off riding the train
شاحنة إقليمي 14 راكب, Naluang (Naluang), ٢٤/٠٣/٢٠٢٣
There was extra stools added to the aisle that had no seatbelt or backsupport. We were told we would have a stop on the way to Vang Vieng for food/bathroom which we never got. We were stopped at a stop sign where there was construction and were left out there to climb over a ditch to pee. Not a fun trip but definitely an experience.
شاحنة إقليمي 14 راكب, Vieng Chaleune (เวียงเจริญ), ٢٥/٠٢/٢٠٢٣
Bus left late and the vehicle was different than the one I booked. No AC like promised and the driver had the most awful music on. Usually wouldn’t be bothered but for a 9 hour drive it was awful. For the money you pay you would expect better service and/or explanation.
شاحنة إقليمي 14 راكب, Vieng Chaleune (เวียงเจริญ), ٢٣/٠٢/٢٠٢٣
Easy to book and overall good ride, took only 5 hour with a toilet break. But the road was very bad and bumby so not the most comfy ride. The bus also has two extra seats/chairs (without back support) in the middle of the van so they can fit two extra people in the small van. Luckily I got in first so I got an propper seat.
شاحنة إقليمي 14 راكب, Vieng Chaleune (เวียงเจริญ), ١٩/٠٢/٢٠٢٣
The ride was okay! It was 5 hours, not 9 hours which was good! The van itself is small, and the driver squeezes 14 people in it, so if your at the back row then good luck, especially if your a bigger person.
But the driver was friendly, stopped of once, and got here quick!
شاحنة إقليمي 14 راكب, Vieng Chaleune (เวียงเจริญ), ٠٨/٠٢/٢٠٢٣
Everything worked out perfect, the tickets and transfers arrived on time. The train arrived at the destination even earlier.
القطار الدرجة الأولى, Naluang (Naluang), ٠٥/٠٢/٢٠٢٣
Overall, the booking with 12go Asia did work fine for us. It was convinient to book over the app instead of having to go to the Luang Prabang train station. The pick up and the train ride went very easy, and I think it is much more comfortable than a bumpy ride in a minibus.
The description on the voucher however caused a little bit of confusion, as we were not sure about the pickup time and how to get the real train ticket. We finally called the operator, (over my skype account) Nualang, and from there on it was very easy. The operator brought us our ticket to the hotel, and confirmed the pick up time.
The procedure is such, that the person who brings the ticket, makes a picture of the recipient, to ensure all is delivered and confirmed. The staff of the operator was helpful, friendly and spoke decent english.
القطار الدرجة الأولى, Naluang (Naluang), ٠٣/٠٢/٢٠٢٣
Good communication from 12go company re confirmation. The ticket was delivered to my hotel (by Nualang (hadn't needed to print the voucher out which meant a waste of people's time getting hotel to do it). Minibus pickup was exactly on time. However, it was 90 mins earlier than necessary to catch the train - Luang Prabang train station is sterile and barren. Huge building but nothing inside but hard seats- can't even get water let alone snacks. The Chinese train is OK.
Shame the only ticket bookable was after dark so no scenery to see. And there's a trick in the process where you end up with an 'insurance' price added - I didn't see an option way to 'unchoose' that in the process.
There was a price printed on the ticket that is way less than I paid.
القطار الدرجة الأولى, Naluang (Naluang), ٢١/٠١/٢٠٢٣
I found out I paid more than double for my transport (train) from Luang Prabang to Vientiane, booking it by 12go asia. I was used from this agency that the prices were very reasonable, but apparently not for this specific route. For the high price I could've expected a private car, but instead it was a fully booked minivan with a grumpy driver that had to stop at many places. I suggest you book the train via your hostel or hotel, that should be much cheaper and faster.
القطار درجة ثانية, Naluang (Naluang), ٢٨/١٢/٢٠٢٢
The taxi never turned up to our hostel to pick us up. We had to repay for another form of transport to the train station and then had to pay for another ticket for the train. We are yet to be refunded!
القطار مقعد درجة ثانية, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), ١٠/١٢/٢٠٢٢